LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
The staff consistently received praise for being friendly, knowledgeable, and attentive, with many customers highlighting individual associates for their exceptional service.
Professionalism
Customers noted the professionalism of both the staff and doctors, appreciating thorough explanations and attentive care during eye exams and consultations.
Store Environment
The store was frequently described as clean, welcoming, and well-organized, contributing to a positive shopping experience.
Product Selection
Customers appreciated the wide variety of frames and lenses available, although some noted that not all options were fully stocked.
Mixed Experiences
While most feedback was positive, a few customers reported issues with wait times and unexpected fees, indicating room for improvement in these areas.
AH
Ameer Halbert
4 days ago
5.0
Melissa had helped me out! As soon as I got walked in she greeted me with a friendly smile and help me picked the glasses that I wanted! She was so nice! She also was a fashionista. She helped me from my mirrors my tint and everything. She took my meta glasses to a whole nother level. She made sure that I walked out of there satisfied and she made me feel like I had the picked the glasses that was made just for me. One of my happiest moments in my life. And I can’t wait to pick my glasses up! It was another young lady in there as well short and brown skinned. She was such a beauty and also helpful. She had a nice pair of brown Skylar meta glasses. They were big help! I will always continue to shop here. I felt at home!
AH
Arlanzo Harper
Feb 10, 2026
5.0
Great experience from start to finish. The staff was friendly and efficient, and the doctor was thorough and explained everything clearly. I felt taken care of.
Jay (Jonaysha) had excellent customer service and really helped me out with my glasses/frames options without rushing or pressuring me. Smooth process all around.
Highly recommend!
CW
Chris Wilson
Feb 10, 2026
5.0
Joy and Christa were amazing going above and beyond to help with an old pair and help me find a new pair
CI
Carolyn Inman
Feb 5, 2026
5.0
Messiah was my advisor and she was very helpful. She knew what to show me to try on and also very knowledgeable.
GW
Gina Walton
Feb 4, 2026
5.0
Jay and her team displayed excellent customer service. The atmosphere was warm n pleasant
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Cincinnati offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a variety of designer eyewear brands. They also provide prescription wearable technology.
Which designer eyewear brands can I find at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and more.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the LensCrafters store hours in Cincinnati?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at this LensCrafters location?
You can schedule an eye exam online via LensCrafters' scheduling link specific to the Cincinnati store or call their main phone number at +1 513-245-9700.
Is LensCrafters accessible for customers with disabilities?
Yes, this LensCrafters location has a wheelchair accessible entrance to accommodate customers with disabilities.
What payment methods are accepted at LensCrafters?
LensCrafters accepts various payment options including American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
What nearby dining options are available close to LensCrafters at Stone Creek Town Center?
Nearby dining options include LaRosa's Pizzeria, Raising Cane's chicken restaurant, Kabuto Japanese Steakhouse & Sushi, Jimmy John's sandwich shop, Qdoba Mexican Grill, and Frisch's Big Boy diner.
What nearby shopping destinations can customers visit near LensCrafters?
Customers can visit nearby stores such as Best Buy for electronics, rue21 and Lane Bryant for clothing, JCPenney Salon and Sephora inside JCPenney for beauty needs, Mattress Firm for furniture, and Men's Wearhouse and Tux for men's clothing.
Are there automotive and repair services near LensCrafters?
Yes, nearby automotive services include AAA Bob Sumerel Tire and Service, Bob Sumerel Tire & Service (Colerain), AAA Bob Sumerel Tire & Service - Colerain, and Valvoline Instant Oil Change.
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