Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
457 reviews
5 stars
419
4 stars
14
3 stars2
2 stars6
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many highlighting individual associates for their exceptional service.
Professionalism
The staff and doctors were noted for their professionalism and thoroughness during eye exams and consultations, making customers feel comfortable and well-informed.
Store Environment
The store was frequently described as clean, welcoming, and well-organized, contributing to a positive shopping experience.
Product Selection
Customers appreciated the large variety of frames available, although some suggested improvements in organization to streamline the selection process.
Overall Experience
Many reviews reflected a high level of satisfaction with the overall experience, with several customers expressing their intent to return for future needs.
- ASAnnie SheltonNov 14, 20255.0The Doctor did a great eye exam. First pair of glasses I can really see everything so well. Thank you.
- LLLisaNov 10, 20255.0Messiah was very helpful and courteous.
- DRDavid RowellNov 8, 20255.0Had an amazing experience buying a new set of glasses. They have a wide variety of frames for all prices and styles. The staff is absolutely amazing, very knowledgeable and helpful! Definitely recommend this Lenscrafters for top notch service!
- NMNick MaraNov 8, 20255.0I love this new location and LensCrafters in general! Jonaysha (786304) was the employee that helped me on my last visit and to say she's the most helpful/ knowledgeable/ friendly and caring employee there is still a understatement! I wish I could explain better how wonderful she was, she is literally the best she helped me with every little question I had (which was a bunch lol) I would highly recommend LensCrafters in general but definitely this location! 5/5 ⭐'s and I would give more if I could! **P.S. Jonaysha deserves a raise and a couple free days off for her hard work and dedication! 😁 AND I ABSOLUTELY LOVE MY NEW GLASSES BY THE WAY!!!
- EDEdward DyerOct 17, 20255.0My appointment was at 11. I got there at quarter till we did some paperwork got me right in. Everyone was very nice from receptionist the lady that did the exam to the manager that helped me with glasses very professional. The place was very nice to technology the equipment, they had was really good. The best I’ve ever seen. I am very, very happy.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Cincinnati offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a variety of designer eyewear brands. They also provide prescription wearable technology.
Which designer eyewear brands can I find at LensCrafters?
LensCrafters carries designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and more.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the LensCrafters store hours in Cincinnati?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at this LensCrafters location?
You can schedule an eye exam online via LensCrafters' scheduling link specific to the Cincinnati store or call their main phone number at +1 513-245-9700.
Is LensCrafters accessible for customers with disabilities?
Yes, this LensCrafters location has a wheelchair accessible entrance to accommodate customers with disabilities.
What payment methods are accepted at LensCrafters?
LensCrafters accepts various payment options including American Express, Apple Pay, Android Pay, Cash, Check, Discover, Mastercard, and Visa.
What nearby dining options are available close to LensCrafters at Stone Creek Town Center?
Nearby dining options include LaRosa's Pizzeria, Raising Cane's chicken restaurant, Kabuto Japanese Steakhouse & Sushi, Jimmy John's sandwich shop, Qdoba Mexican Grill, and Frisch's Big Boy diner.
What nearby shopping destinations can customers visit near LensCrafters?
Customers can visit nearby stores such as Best Buy for electronics, rue21 and Lane Bryant for clothing, JCPenney Salon and Sephora inside JCPenney for beauty needs, Mattress Firm for furniture, and Men's Wearhouse and Tux for men's clothing.
Are there automotive and repair services near LensCrafters?
Yes, nearby automotive services include AAA Bob Sumerel Tire and Service, Bob Sumerel Tire & Service (Colerain), AAA Bob Sumerel Tire & Service - Colerain, and Valvoline Instant Oil Change.