LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Staff members, especially Kristen, Monica, and Emma, received high praise for their helpfulness, professionalism, and attentiveness to customer needs.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.
Mixed Experiences
While many reviews highlighted excellent service, some customers reported issues with billing practices and miscommunications regarding orders.
Store Environment
The store was noted for its friendly atmosphere and well-maintained environment, contributing to a positive shopping experience.
MW
Michael Wieland
Dec 28, 2025
5.0
Helpful and went through all the options for what I was looking for.
VS
vempati srija
Dec 27, 2025
5.0
Great Experience, sai assisted us very well
RH
Reem Hlaihel
Dec 25, 2025
5.0
Super thankful for THIS LensCrafters location.
Kristen, Shania, and Emma worked together to go above and beyond for me today!! They caught that I had been wrongfully overcharged at a different location (something I didn’t even realized myself) and handled everything with my insurance and the previous store for me, completely taking all work and stress off my shoulders.
They did all of this on Christmas Eve, just an hour before closing. They went out of their way to find, address, and fix a major and complex mess left by a completely different location, when they could have just left it be undetected.
What was supposed to be a quick last-second repair turned into them advocating for me, correcting other people’s mistakes, and making sure I truly understood what I had paid for. I left feeling not only relieved, but confident and informed about my purchases and experience.
This is by far the most accommodating and trustworthy LensCrafters location I’ve been to, and I can’t recommend them enough!! Thank you Kristen, Shania, and Emma for being so helpful.
LL
Lea Ann Legg
Dec 20, 2025
5.0
Lens crafters staff were very nice and were professional throughout the entire visit.
JJ
jeff
Dec 1, 2025
5.0
Shania and Emma were awsome at helping find my glasses! Thanks
Eye exam area is great!
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer at the Cincinnati Kings Auto Mall location?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions tailored to your lifestyle, and a wide range of designer eyewear brands.
Which designer brands can I find for eyewear at LensCrafters in Cincinnati?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and more at this location.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and all prescriptions are welcome.
How can I schedule an eye exam appointment at LensCrafters in Cincinnati?
You can schedule an eye exam online via LensCrafters' scheduling link or visit their website for appointment booking.
What are the store hours for LensCrafters at 9998 Kings Auto Mall Rd?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What payment methods are accepted at LensCrafters in Cincinnati?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters provide in-store pickup for eyeglasses or lenses?
Yes, LensCrafters offers in-store pickup for your orders.
Are there other eye care providers near LensCrafters in Cincinnati?
Yes, Family Eye Care is a nearby optometrist and health and medical provider that customers might visit for additional eye care services.
What nearby dining options are available around LensCrafters at Kings Auto Mall?
Near LensCrafters, you can enjoy dining at Maya Taqueria, a popular taco restaurant, or try Mirage Mediterranean Restaurant for Mediterranean and Middle Eastern cuisine.
Are there any fitness or wellness centers near LensCrafters Cincinnati location?
Yes, Planet Fitness, a gym and sports and recreation venue, is located nearby, and wellness options such as Get Sunmed Deerfield Township and Your CBD Store SUNMED are also available.