Brand Certified
LensCrafters
4.7(359 reviews)
Certified by LensCrafters • Mar 01, 2026
Business Details
9998 Kings Auto Mall Rd, Cincinnati, OH
45249-8234, United States
Certified by LensCrafters • Mar 01, 2026
(513) 683-9710
Certified by LensCrafters • Mar 01, 2026
https://local.lenscrafters.com/oh/cincinnati/9998-kings-auto-mall-rd.html
Certified by LensCrafters • Mar 01, 2026
About
Certified by LensCrafters • Mar 01, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 01, 2026
Hours
Certified by LensCrafters • Mar 01, 2026
Reviews
4.7
359 reviews
5 stars
319
4 stars
7
3 stars
7
2 stars3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently praised for their helpfulness, professionalism, and knowledge, with many customers highlighting specific associates like Monica, Tiffany, and Emma for their exceptional service.
Product Knowledge
Customers appreciate the staff's thorough understanding of products and options, which helps them make informed decisions about their eyewear.
Positive Experiences
Many reviews reflect overall satisfaction with the shopping experience, including the attentiveness of staff and the quality of service provided.
Issues with Pricing
Some customers reported concerns about hidden fees and pricing discrepancies between in-store and online offerings, suggesting a need for clearer communication regarding costs.
- AMAnastasia MyersJan 18, 20265.0Carson was super helpful and it was clear that he wanted the glasses to be perfect. Staff were very knowledgeable as well!
- MWMichael WielandDec 28, 20255.0Helpful and went through all the options for what I was looking for.
- VSvempati srijaDec 27, 20255.0Great Experience, sai assisted us very well
- RHReem HlaihelDec 25, 20255.0Super thankful for THIS LensCrafters location. Kristen, Shania, and Emma worked together to go above and beyond for me today!! They caught that I had been wrongfully overcharged at a different location (something I didn’t even realized myself) and handled everything with my insurance and the previous store for me, completely taking all work and stress off my shoulders. They did all of this on Christmas Eve, just an hour before closing. They went out of their way to find, address, and fix a major and complex mess left by a completely different location, when they could have just left it be undetected. What was supposed to be a quick last-second repair turned into them advocating for me, correcting other people’s mistakes, and making sure I truly understood what I had paid for. I left feeling not only relieved, but confident and informed about my purchases and experience. This is by far the most accommodating and trustworthy LensCrafters location I’ve been to, and I can’t recommend them enough!! Thank you Kristen, Shania, and Emma for being so helpful.
- LLLea Ann LeggDec 20, 20255.0Lens crafters staff were very nice and were professional throughout the entire visit.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
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