Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
350 reviews
5 stars
310
4 stars
7
3 stars
7
2 stars3
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Monica, Tiffany, and Kristen.
Product Knowledge
Several reviews highlighted the staff's expertise in eyewear selection and fitting, ensuring customers received the best options for their needs.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality, including miscommunications and perceived rudeness from staff.
Timeliness
Customers appreciated the efficiency of the eye exam process, although some noted delays in receiving their glasses.
Pricing Transparency
There were concerns about hidden fees and the need for clearer communication regarding costs and insurance coverage.
- MBMarge BarkerNov 13, 20255.0My salesperson - Emma Barker - was awesome! She was friendly, personable and so, so helpful. She took the time to research several options to get the best price for me, and she spent a lot of time explaining my options. I couldn't be happier with the service I received!
- ADAshley DollNov 13, 20255.0Monica is the best. She took her time to explain what each item was. As a first time glasses-wearer I was overwhelmed at all the options and add-ons. She went through every category and helped me find what I needed, vs what had the biggest price tag. I saw her name tag said “team lead” and she certainly exemplified that title!
- RBRafe BSep 28, 20255.0For over a decade, I think I’ve met everyone so far. Today I met Kristen. She reminded me of the reason I have never gone anywhere else. Great service, and even better people. Customer for life!
- BCBrian CurtinSep 26, 20255.0Amazing experience! Walked in to ask questions. I was able to get an eye exam by Dr. Harris almost immediately. Very amiable fellow. Kristen, a customer service Goddess, was able to determine my insurance would cover the greatest portion of the cost there by greatly reducing my out of pocket expense. Very nice people. Polite, professional and proactive. It is so very nice to be treated so very nice. I can see myself returning here in the future when digital eye implants (in designer colors) becomes a thing.
- PDPat DugganSep 20, 20255.0We have recently purchased glasses from LensCrafters at Kings Auto Mall near Cincinnati. We would like to thank all the staff for the great service provided. We have visited several times for different reasons and each member of staff has provided excellent service and always been very patient in dealing with our needs. We will happily recommend them to family and friends. Thank you, Pat Duggan & Barbara Copfer
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer at the Cincinnati Kings Auto Mall location?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions tailored to your lifestyle, and a wide range of designer eyewear brands.
Which designer brands can I find for eyewear at LensCrafters in Cincinnati?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tiffany & Co., and more at this location.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and all prescriptions are welcome.
How can I schedule an eye exam appointment at LensCrafters in Cincinnati?
You can schedule an eye exam online via LensCrafters' scheduling link or visit their website for appointment booking.
What are the store hours for LensCrafters at 9998 Kings Auto Mall Rd?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
What payment methods are accepted at LensCrafters in Cincinnati?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters provide in-store pickup for eyeglasses or lenses?
Yes, LensCrafters offers in-store pickup for your orders.
Are there other eye care providers near LensCrafters in Cincinnati?
Yes, Family Eye Care is a nearby optometrist and health and medical provider that customers might visit for additional eye care services.
What nearby dining options are available around LensCrafters at Kings Auto Mall?
Near LensCrafters, you can enjoy dining at Maya Taqueria, a popular taco restaurant, or try Mirage Mediterranean Restaurant for Mediterranean and Middle Eastern cuisine.
Are there any fitness or wellness centers near LensCrafters Cincinnati location?
Yes, Planet Fitness, a gym and sports and recreation venue, is located nearby, and wellness options such as Get Sunmed Deerfield Township and Your CBD Store SUNMED are also available.