Brand Certified
LensCrafters
4.6(351 reviews)
Certified by LensCrafters • Mar 01, 2026
Business Details
6026 Glenway Ave, Cincinnati, OH
45211-6318, United States
Certified by LensCrafters • Mar 01, 2026
(513) 661-2344
Certified by LensCrafters • Mar 01, 2026
https://local.lenscrafters.com/oh/cincinnati/6026-glenway-ave.html
Certified by LensCrafters • Mar 01, 2026
About
Certified by LensCrafters • Mar 01, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 01, 2026
Hours
Certified by LensCrafters • Mar 01, 2026
Reviews
4.6
351 reviews
5 stars
305
4 stars
9
3 stars4
2 stars3
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Michelle and Amanda.
Product Quality
Several reviews mentioned issues with the quality of glasses, including problems with fittings and durability.
Communication Issues
Customers expressed frustration with communication regarding order status and difficulty reaching the store by phone.
Overall Experience
While many had positive experiences, some customers reported negative interactions with staff that affected their overall satisfaction.
- JJJackieFeb 18, 20263.0I ordered some glasses a couple weeks ago and when I called to get an update and an idea of when they’d come in, I was told the lab didn’t have the frames in stock and was trying to get them from somebody else? It was kind of confusing but I ended up just cancelling the order and getting a refund since they didn’t know how long it would take and I need glasses ASAP. The ladies at the store were very nice and helpful though, and I didn’t have any trouble cancelling the order to my surprise. Can’t give 5 stars because LC didn’t even have the frames that I paid them for (overpaid tbh but I was willing to pay because it was the most convenient option at the time) and didn’t communicate that to the store, or me. Prob won’t order glasses from them again but I do appreciate the local customer service.
- JFJim FischerFeb 10, 20265.0Jessica was very friendly and informative.
- JDJane DoeJan 20, 20265.0Bailey was professional, sweet, knowledgeable, efficient, etc . Would go back again and again and hope to get her help each time.
- DIDaniel I.Jan 13, 20265.0Thank you, Michelle. You were Awesome... Listened to my wife and I, helped us through out the process... You're the Best!!!
- VVVatomatic31Jan 5, 20261.0This place is a dump, my wife spent over $500.00 on a pair of eye glasses and immediately the screws started backing out of the threads, visibly out of the threads. I've tightened them over and over but within one day they're back out again. They don't have an answering system either and they never answer the phone. If you don't recognize their number when they call you back days later or are away from your phone you'll play phone tag for days. Go somewhere else.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer at 6026 Glenway Ave, Cincinnati?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the business hours for LensCrafters in Cincinnati?
LensCrafters is open Monday to Friday from 9:30 AM to 7:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 12:00 PM to 5:00 PM.
Can I schedule an eye exam online for LensCrafters at the Western Hills Plaza location?
Yes, you can schedule an eye exam online through LensCrafters’ scheduling link specifically for the store at 6026 Glenway Ave, Cincinnati.
Does LensCrafters provide contact lens fittings?
Yes, LensCrafters offers contact lens fittings with detailed measurements and an additional evaluation fee for all contact lens patients.
Are prescription wearable technologies available at this LensCrafters location?
Yes, LensCrafters offers prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta, and Nuance Audio.
What nearby stores can I visit before or after my appointment at LensCrafters?
Nearby stores include Dollar Tree for discount shopping, Justice for children's clothing, and Michaels for arts and crafts supplies, all located at Western Hills Plaza.
Are there dining options close to LensCrafters at Western Hills Plaza?
You can enjoy meals at nearby Tropical Smoothie Cafe for healthy smoothies and snacks, or Wingstop for chicken wings, both conveniently near LensCrafters.
If I need banking services around my visit to LensCrafters, where can I go?
KeyBank and Huntington Bank ATM (Drive-Up) are nearby financial services available close to LensCrafters at Western Hills Plaza.
What payment methods does the LensCrafters location at 6026 Glenway Ave accept?
LensCrafters accepts various payment options including American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa.
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