Brand Certified
LensCrafters
4.8(594 reviews)
Certified by LensCrafters • Mar 01, 2026
Business Details
2749 Edmondson Rd, Cincinnati, OH
45209-1912, United States
Certified by LensCrafters • Mar 01, 2026
(513) 631-4154
Certified by LensCrafters • Mar 01, 2026
https://local.lenscrafters.com/oh/cincinnati/2749-edmondson-rd.html
Certified by LensCrafters • Mar 01, 2026
About
Certified by LensCrafters • Mar 01, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 01, 2026
Hours
Certified by LensCrafters • Mar 01, 2026
Reviews
4.8
594 reviews
5 stars
547
4 stars
12
3 stars0
2 stars7
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Joyce, Brandy, and Sarah for their exceptional service.
Professionalism
While most reviews highlighted professionalism, there were notable complaints about unprofessional behavior from certain staff members, particularly a manager who was described as rude and uncooperative.
Product Quality
Several customers expressed dissatisfaction with the quality of glasses and lenses, citing issues such as delamination and poor customer service regarding warranty claims.
Appointment Issues
Some customers reported problems with appointment scheduling and communication, including cancellations and lack of follow-up, leading to frustration.
Overall Experience
Despite some negative experiences, many customers reported positive overall experiences, indicating a willingness to return due to the helpfulness and professionalism of the staff.
- JCJosh Clark1 day ago5.0Brandy was great! Very quickly fixed my Moscat frames after my dog crushed them. Good as new!
- SWSir WolfFeb 18, 20265.0Business as usual. That's not easy.
- BMBRENNON MILLERFeb 11, 20265.0Delighted with the service my doctor was amazing and the person helping me with my lenses and prescription was very thoughtful and took the time to make sure that I got the exact glasses that I needed thank you so much.
- SDStacey DFeb 8, 20265.0(Norwood, Ohio store) Nice and knowledgeable staff. I was given options and not pressured in to buying anything. Dr took time to discuss my eye health and his recommendations. I was given my prescription to go wherever I wished however I stayed right there. Exceptional amount of options and time to try on the frames. Brandy was exceptional in helping me narrow down my choices to pick the perfect pair. Prices were great and again she explained the options best for me without trying to push a sale. I have 30 days to exchange/fix anything I dont like with the glasses. I will definitely go back in the future.
- ERElizabeth A. RobinsonJan 20, 20265.0I came to the store yesterday with so much anxiety. I had gotten glasses at another store, and they were making me miserable. They felt out of focus, and I was getting dizzy and nauseous. I have never had to return glasses and just felt so guilty. But the WONDERFUL associate put my mind at ease and helped me through everything. I am so very grateful and can't wait to get my new and improved glasses!!!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
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