Kroger Pharmacy

Reviews

• DG

  dave grzebyk

  Dec 22, 2025
  1.0
  I WENT TO PICK UP MY SENSORS FOR MY FREE STYLE LIBRE 2 AND THE SENSOR WAS DEFECTIVE IT FLAT OUT SAID ON MY READER IT WAS DEFECTIVE, THE MANAGER ERIN WAS ZERO HELP I MEAN ZERO HELP - SHE WANTED ME TO CALL THE VENDOR AND THEY WOULD SEND ME A VOUCHER... HELLO WHAT DO I DO IN THE MEAN TIME TO CHECK MY NUMBERS? THE GENTLEMAN THAT ANSWERED THE PHONE WAS CLUELESS AS WELL. I AM GOING TO HAVE TO GO AND BY SOME FINGER STICKS AND A TESTER UNTIL JAN. 8TH WHEN SHE CAN REFILL IT... POOR CUSTOMER SERVICE SHE WAS PRETTY MUCH LIKE OH WELL ITS YOUR PROBLEM NOT MINE.... ***** JUST CALLED BACK SPOKE WITH CLAIRE SHE WAS SO HELPFUL COMPARED TO ERIN... SHE HELPED ME FIGURE IT ALL OUT...
• CC

  Carmen Castillo

  Dec 17, 2025
  1.0
  Never come here . Super rude and never answer the phone when you call.
• RS

  Ryan Sandling

  Dec 17, 2025
  1.0
  Do NOT go here for a Biometric screening. I walked up and said I was here for it, the guy said "oh shit", and then said they didnt have anyone that could do it after allowing me to book the appointment. Then they made me do a walk in appointment at the little clinic which was an hour wait.
• DD

  dougd2000

  Nov 14, 2025
  1.0
  Absolutely horrible experience at this Kroger pharmacy. They refused to fill a prescription that I have gotten many times previously for management of crippling chronic migraines. I went through a week of hell between my Dr's office and this pharmacy trying to get this prescription filled to no avail. The pharmacists are not doctors and should not be allowed to over-ride legitimate prescriptions that follow all current state laws. This Dent Kroger pharmacy is breaking the law by refusing to fill legal and legitimate prescriptions and they have a history of doing this. This is blatantly illegal and if they are afraid of lawsuits they should really be afraid now. Who else is willing to sign onto a class action lawsuit against this pharmacy? I write this as an extremely disappointed lifelong loyal customer of Kroger who will not be so loyal now. Unbelievable.
• MF

  Megan Fair

  Nov 5, 2025
  1.0
  I called to get my son’s prescription moved here because the Meijer did not have it and my son really needed it. They gave me a time line of 4pm by 4:45 I had not heard and called. The rudest person answered the phone and told me does not know who I am but they are not in the system. I then told her the story and she snapped at me letting me know that it could take 48 hours for a transfer. Although I understand being rude is just not needed and my son needs this medication today and would’ve taken different action if told something else.

Frequently Asked Questions About Kroger Pharmacy