Family First Vision Care -Eastgate is your neighborhood eye doctor located at 700 Eastgate South Drive. Your Cincinnati eyecare center offers genuine eye care where your eye health and wellness is our primary focus.
Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.
The staff is frequently described as friendly, knowledgeable, and professional, providing a welcoming atmosphere for patients.
Customer Service
Many reviews highlight excellent customer service, with staff going above and beyond to assist customers and address their needs.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices of eyewear and additional charges, indicating a perception of value issues.
Mixed Experiences
While many reviews are positive, there are notable mentions of rushed appointments and unprofessional behavior from some staff members.
Thorough Exams
Patients appreciate the thoroughness of the eye exams and the doctors' ability to answer questions and provide clear explanations.
NW
Nichole Ward
2 days ago
4.0
Was given choice of dilation or photos for eye exam upon registration for appointment and then was told not an option and I would have to pay $39 for pictures because location didn’t do dilation. Would have been nice to know this ahead of time, not “oh by the way, we don’t do dilation at this office and you have to pay for that” when I arrived. Didn’t feel like things handled very professionally or orderly after the exam itself either.
AJ
Addison Jones
4 days ago
5.0
I had a great experience here everyone was really nice
SS
Shawn Schoellman
Dec 14, 2025
5.0
Professional, caring and experienced staff. Highly recommend.
HN
Haley Newman
Nov 14, 2025
1.0
The Dr was nice, the staff had a major personality problem. Also didn't provide the pupillary distance on prescription. They wanted to charge an additional $20 for this.
AB
amber brooks
Oct 31, 2025
5.0
Best eye doctor experience I’ve had! Friendly staff, thorough exam, and I left feeling confident and cared for. Highly recommend!
Frequently Asked Questions About Family First Vision Care -Eastgate
Where is Family First Vision Care - Eastgate located?
Family First Vision Care - Eastgate is located at 700 Eastgate South Drive, Suite #200, Cincinnati, OH 45245, in the Eastgate area.
What are the operating hours of Family First Vision Care - Eastgate?
The office is open Monday, Tuesday, Thursday, and Friday from 8:00 AM to 7:00 PM, and Saturday from 8:00 AM to 5:00 PM. It is closed on Wednesdays and Sundays.
How can I schedule an eye exam at Family First Vision Care - Eastgate?
You can schedule your eye exam online by visiting the appointment link provided on their website or by calling their main phone at +1 513-449-1318.
What payment methods does Family First Vision Care - Eastgate accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa payment options.
Does Family First Vision Care - Eastgate offer any special accessibility features?
Yes, the center has restrooms and wheelchair accessible restrooms available for patients.
What types of services are offered at Family First Vision Care - Eastgate?
They provide comprehensive eye care including annual eye exams focusing on vision assessments and overall eye health to prevent and detect early eye conditions.
Which nearby stores can I visit after my appointment at Family First Vision Care - Eastgate?
You can visit nearby stores such as HomeGoods, Carter's, dressbarn, Stein Mart, Kay Jewelers, and Burlington for a variety of shopping options.
Are there any nearby dining options close to Family First Vision Care - Eastgate?
Yes, Koto Japanese Steakhouse, Tropical Smoothie Cafe, and Rapid Fired Pizza are some nearby restaurants where you can enjoy a meal before or after your visit.
Is there convenient access to courier and shipping services near Family First Vision Care - Eastgate?
Yes, there is a UPS Access Point location nearby, providing convenient courier and shipping services.
What competitors or similar optometry centers are in the Cincinnati area?
Nearby competitors include Warby Parker, WalMart Optical, MyEyeDr, and Vision Works, which also offer eye care and eyewear services.