Family First Vision Care -Eastgate

4.7
1347 reviews

About

OptometryEye Care CenterPV OD
Family First Vision Care -Eastgate is your neighborhood eye doctor located at 700 Eastgate South Drive. Your Cincinnati eyecare center offers genuine eye care where your eye health and wellness is our primary focus. Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That’s why regular check-ups are critical.

Details

  • RestroomAvailable
  • Wheelchair accessible restroomAvailable

Location

Family First Vision Care -Eastgate
700 Eastgate South Drive, Cincinnati, OH
45245, United States

Hours

Reviews

4.7
313 reviews
5 stars
273
4 stars
15
3 stars
10
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

The staff is frequently described as friendly, knowledgeable, and professional, providing a welcoming atmosphere for patients.

Customer Service

Many reviews highlight excellent customer service, with staff going above and beyond to assist customers and address their needs.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices of eyewear and additional charges, indicating a perception of value issues.

Mixed Experiences

While many reviews are positive, there are notable mentions of rushed appointments and unprofessional behavior from some staff members.

Thorough Exams

Patients appreciate the thoroughness of the eye exams and the doctors' ability to answer questions and provide clear explanations.
  • NW
    Nichole Ward
    2 days ago
    4.0
    Was given choice of dilation or photos for eye exam upon registration for appointment and then was told not an option and I would have to pay $39 for pictures because location didn’t do dilation. Would have been nice to know this ahead of time, not “oh by the way, we don’t do dilation at this office and you have to pay for that” when I arrived. Didn’t feel like things handled very professionally or orderly after the exam itself either.
  • AJ
    Addison Jones
    4 days ago
    5.0
    I had a great experience here everyone was really nice
  • SS
    Shawn Schoellman
    Dec 14, 2025
    5.0
    Professional, caring and experienced staff. Highly recommend.
  • HN
    Haley Newman
    Nov 14, 2025
    1.0
    The Dr was nice, the staff had a major personality problem. Also didn't provide the pupillary distance on prescription. They wanted to charge an additional $20 for this.
  • AB
    amber brooks
    Oct 31, 2025
    5.0
    Best eye doctor experience I’ve had! Friendly staff, thorough exam, and I left feeling confident and cared for. Highly recommend!

Frequently Asked Questions About Family First Vision Care -Eastgate

Where is Family First Vision Care - Eastgate located?

Family First Vision Care - Eastgate is located at 700 Eastgate South Drive, Suite #200, Cincinnati, OH 45245, in the Eastgate area.

What are the operating hours of Family First Vision Care - Eastgate?

The office is open Monday, Tuesday, Thursday, and Friday from 8:00 AM to 7:00 PM, and Saturday from 8:00 AM to 5:00 PM. It is closed on Wednesdays and Sundays.