Business Details
About
OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.
Location
Hours
Reviews
4.8
473 reviews
5 stars
432
4 stars
20
3 stars7
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting individual employees like Kim, Nora, and Katie for their exceptional service.
Speed of Service
Many reviews noted the quick turnaround time for glasses, with several customers receiving their orders within an hour.
Product Quality
While most customers were satisfied with their glasses, a few expressed concerns about the quality and fit of their eyewear, indicating some inconsistency.
Affordability
Customers appreciated the reasonable prices and value for money, often mentioning the availability of discounts and promotions.
Store Environment
The store was described as welcoming and accommodating, although some customers noted issues with parking availability.
- TBTiena Bruner1 day ago5.0I have been so impressed with my experience at Eyemart Express Colerain. I came a few weeks ago for an updated prescription/exam and new glasses. Customer service was excellent across the board and Dr. Micah reminded me of an old school family eye doctor. Then I met Kim who, even having to work on her birthday, was kind and patient as she helped me choose my new frames and answered all of my questions about features and pricing. I am a special ed teacher and sometimes need to move quickly, so Kim and Katie have helped through two fittings getting my frames to fit securely. I thought I was going to have to restyle a pair I absolutely loved and they fit much better now! I am so happy with the service I have received here and will happily recommend this location anytime - especially ask for Kim if you are needing new glasses. She's the best!!
- DTDarah Thompson2 days ago5.0So grateful for this place! I was looking online for somewhere that could get my prescription fast! I had sudden blurry vision was feeling disoriented and having awful headaches… I have three kids at home and I couldn’t wait two weeks to get glasses. I walked into Eyemart express & was helped immediately. Katie Helped me understand everything about glasses, different lenses and pricing options. I was able to get a second pair completely free. Pricing was very reasonable especially not having insurance! My glasses were literally done in 24 minutes. Eyemart express in Colerain was my lifesaver!
- RMRosanna Simpson MockJan 5, 20265.0My granddaughter and husband were the first to use EyeMart Express for their glasses prescriptions. Katie actually worked with my 6 year old granddaughter first and was incredibly patient, kind and helpful with her. LuLu can be quite challenging at times, but Katie didn’t skip a beat. Next was the husband, unfortunately he didn’t get to work with Katie for his prescription and his visit wasn’t as positive as LuLu’s. Then finally it was my turn. The day we came in was terribly busy and we had a bit of a wait. Then, finally, after having “ample” amount of time to pick out the frames I wanted, Katie called my name. She was personable, knowledgeable and steady as rock. Katie didn’t rush me and she answered every single question I had. She also took care of the insurance filing. What a relief that I didn’t have to deal with that issue. I also have to give their optician that made my glasses a big THANK YOU for my glasses being so perfect! Great WORK!! Katie thank you so much for being a professional in the chaos of a very very busy time and day! You are AMAZING!! And so is EyeMart Express! So I recommend EyeMart Express a million times over, you can’t go wrong. And if you get Katie to work with, tell her Rosanna sent you!
- TSTerrence SherrerDec 24, 20255.0Nora provided excellent customer service! She helped me pick the right glasses for me. I appreciate it that she did not allow me to spend money on the wrong product. Because of her positive energy, I ended up purchasing two pair of glasses!
- CKCrissCheryll KinebrewDec 21, 20255.0I LOVE Eyemart Express. I went to another place to get my glasses and I will never do that again ever. I am sad because Zach,Zack or Zac I don’t know how he spells his name but I’m sad to say that he’s leaving the Colerain store and going to another store I am going to miss him because he is very good and he is quite fast but he is very thorough when he waits on you. I pray that he will be happy where he’s going. Good Luck
Frequently Asked Questions About Eyemart Express
What is Eyemart Express known for in terms of eyewear service?
Eyemart Express is known for having a lens lab in every store that makes 90% of glasses the same day, offering a wide selection of frames including designer brands and safety eyewear.
What are the store hours for Eyemart Express in Cincinnati?
The store is open Monday to Friday from 9am to 7pm, Saturday from 9am to 5pm, and is closed on Sundays. Holiday hours may vary.
Does Eyemart Express offer online shopping for eyewear?
Yes, Eyemart Express offers an online store where you can shop for prescription and non-prescription eyewear and have it delivered to your door.
Where is the Eyemart Express store located in Cincinnati?
It is located at 9590 Colerain Ave, Cincinnati, OH 45251, United States.
What kind of eyewear products and services can I find at Eyemart Express?
Eyemart Express offers over 2,000 frames including designer brands, safety eyewear, and specials on single and progressive lenses. They also provide eyeglass repairs and protective eyewear.
Is Eyemart Express open on major holidays?
Eyemart Express is closed on Thanksgiving Day, Christmas Day, and New Year's Day. Some holidays like Christmas Eve and New Year's Eve have reduced hours.
How can I contact the Eyemart Express store in Cincinnati?
You can reach them by phone at +1 513-245-1094 or by fax at +1 513-407-4182.
What are some nearby places I can visit before or after my appointment at Eyemart Express?
Nearby places include Five Guys for a burger, HoneyBaked Ham Company for great delicatessen selections, and GameStop for games and entertainment.
Are there healthcare services near Eyemart Express for comprehensive vision care?
Yes, nearby you can find Dr. Diane Meek, an optometrist, and Miracle-Ear Hearing Aid Center for related health services.
Can nearby financial services help me manage payment options for eyewear at Eyemart Express?
Yes, nearby financial services like LongSchaefer and Douglas Smith American Family Insurance can assist with financial planning or insurance related to eyewear purchases.