Business Details
About
OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.
Location
Hours
Reviews
4.7
570 reviews
5 stars
508
4 stars
22
3 stars6
2 stars8
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Speed of Service
Many customers appreciated the quick turnaround time for glasses, often receiving them within an hour.
Product Selection
The store offers a wide variety of frames and lenses, with many customers expressing satisfaction with their choices.
Insurance Issues
Some customers reported challenges with insurance acceptance and clarity regarding offers, indicating a need for better communication.
Mixed Experiences
While many reviews are positive, there are some complaints about inconsistent service and quality, particularly regarding repairs and specific staff interactions.
- WDWilma DePriest4 days ago5.0I love Eyemart Express Dr Meek is the best best place for affordable eye wear so many frames to choose from
- PDPaul Dugas6 days ago5.0Missy & Mary were great! I have been using Eyemart for decades and they always take great care of me. Lots of frames at all prices. The service after the sale is also great. They will adjust or repair your glasses while you wait.
- SCSheila CampbellNov 15, 20251.0They need help at this Eastgate location. They rush the sales process to the point that you walk out not knowing what you’re actually getting. You receive the text that the glasses are ready for pick up and then return to wait for an hour to actually get the glasses that are waiting for you. Sales ladies need more customer service SKILLS training at minimum. The price of glasses is great but the service leaves you feeling like you would never go back or recommend.😞
- DGDavid GriessNov 8, 20255.0I showed up at 3ish in the afternoon, I had just left another optometrist with my glasses prescription as I broke my only pair earlier in the day. By 4pm less than an hour later after picking out not one but a 2nd pair of glasses I was heading home with new glasses. These guys rock!
- TDTammy DempseyNov 6, 20255.0The person that helped me was great. I was having issues with my insurance and she worked until she was able to figure it out. My glasses are great.
Frequently Asked Questions About Eyemart Express
What makes Eyemart Express unique compared to other optical retailers?
Eyemart Express is one of the country's Top 10 optical retailers and the only retailer with a lens lab in every store, allowing 90% of glasses to be made the same day.
Where is Eyemart Express located in Cincinnati?
Eyemart Express is located at 867 Eastgate North Dr, Ste A, Cincinnati, OH 45245.
What are the store hours for Eyemart Express?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
Does Eyemart Express offer same-day service for eyewear?
Yes, Eyemart Express makes 90% of glasses the same day with a lens lab in every store.
Can I shop for prescription and non-prescription eyewear online?
Yes, Eyemart Express offers an online store where you can shop for prescription and non-prescription eyewear and have it delivered to your door.
What types of eyewear does Eyemart Express offer?
Eyemart Express has a selection of more than 2,000 frames including designer brands, safety eyewear, and offers everyday 2-pair specials on single and progressive vision lenses.
Which nearby places could I visit before or after shopping at Eyemart Express?
You could visit Penn Station East Coast Subs for a quick meal, LongHorn Steakhouse for dining, or Dunkin' for coffee and donuts after your visit.
Are there other healthcare providers near Eyemart Express?
Yes, nearby healthcare providers include Rice Optometry, Motto Clear Aligners, Aspen Dental - Cincinnati, and Afinia Dental.
Can I find other retail stores near Eyemart Express?
Yes, nearby retail stores include Cricket Wireless, Red Wing Shoes, and Mattress Warehouse.
What are the holiday hours for Eyemart Express?
Eyemart Express is closed on November 27, December 25, and January 1. It is open limited hours on December 24 from 9:00 AM to 2:00 PM and December 31 from 9:00 AM to 5:00 PM.