Club Pilates

Reviews

• SJ

  Sarah Jaber

  1 day ago
  1.0
  No one will explain to you that “unlimited” actually means being waitlisted almost every time you try to book a class. In reality, unlimited feels more like 7–10 classes if you’re lucky enough to get a spot. That is very misleading, especially considering the price of the membership. Dont bother booking with this studio.
• SJ

  Sarah Jaber

  1 day ago
  1.0
  I signed up for a Black Friday unlimited membership at the end of November, and from day one, the experience has been extremely disappointing. No one explained that “unlimited” actually means being waitlisted almost every time you try to book a class. In reality, unlimited feels more like 7–10 classes if you’re lucky enough to get a spot. That is very misleading, especially considering the price of the membership. For personal reasons, I asked not to start my membership until January. When January came and I reviewed the booking experience and tried to communicate with customer service, I realized how difficult it was to schedule classes and how poor the communication was. At that point, I decided to cancel. I called to request cancellation, but after that, they stopped responding and never followed up to explain the cancellation process. Despite never attending a single class or even visiting the studio, I was charged the monthly membership fee plus a $100 cancellation fee, bringing the total to almost $300 just to cancel. I genuinely cannot understand how this is justified for a service that was never used. For a studio charging premium prices, the capacity and staffing are completely inadequate. Having only three instructors per studio is clearly not enough. If you don’t have the capacity, stop overselling memberships and advertising “unlimited” access. Overall, this has been the worst customer care experience I’ve had, especially compared to how much they charge. Very disappointing and not transparent at all.
• CH

  Chelsea Helm

  Dec 11, 2025
  5.0
  Club Pilates has truly been a game changer for me—both physically and mentally. It’s the perfect space to challenge your body while quieting your mind. Olivia is hands down one of my favorite instructors. She is kind, patient, and knows exactly how to push you in a way that makes you feel incredibly proud of yourself by the end of class. All of the instructors are great, but Olivia is truly something special!
• MG

  Marlene Guttman

  Sep 9, 2025
  5.0
  I have been a member since 6\2018 (?). I typically go to Symmes Township. Becky Mirlisena was the first instructor I had. Her attention to everyone’s form is amazing. She is hands on to ensure we maximize the Pilates methodology. I attend 6 am classes when I can, but will always go to Becky’s class. I know for certain I will be corrected to ensure I am using the correct form so I understand the how and why! Also so I don’t injure myself!!! It is Becky along with the friends/pilates family I have developed over the years that keeps me coming back. I know I speak for our 6 am classes that if Gd forbid Becky were to go elsewhere, we would follow her. Yes.. she is that good! We all trust Becky and appreciate her level of expertise.
• BY

  Bridget Yenco

  Sep 6, 2025
  1.0
  Omg I visited their website MONTHS ago. I’m talking 6 months ago and they spam text and call me trying to get me into their class. That 100% drives me away and I've blocked multiple numbers from them. Stop texting and stop calling me. I don’t even live in the area anymore.

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