Cincinnati Children's Anderson Primary Care

Reviews

• SB

  Summer Beavers

  Dec 5, 2025
  1.0
  I have been bringing my daughter to this location for years solely because of our pediatrician, who is consistently exceptional. However, today’s experience with Connie, the receptionist, was profoundly disappointing and frankly antithetical to the professionalism this practice claims to uphold. Connie has occasionally made subtly rude remarks in the past, but today she escalated her behavior to an egregious, blatantly discourteous level. Her tone was abrupt, impatient, and unnecessarily matter-of-fact in a way that felt intentionally belittling. What made the situation even more disheartening is that after I informed her that I was ill, she seemed even less accommodating — almost insistent on compounding the difficulty of a process that should have been straightforward and compassionate. Despite us arriving an hour early, she chose not to place my daughter’s paperwork back for check-in until the exact moment of the appointment, creating an avoidable and frankly inexplicable inconvenience. For someone whose job requires daily interaction with families and children, her lack of empathy, decorum, and basic interpersonal competence was astonishing. Receptionists represent the face of the practice; they set the tone the moment a patient walks through the door. Unfortunately, Connie’s demeanor projects an image of unprofessionalism, indifference, and a severe deficit in emotional intelligence. It was distasteful, disconcerting, and wholly unbecoming of a healthcare environment that should prioritize kindness and respect. I left feeling not only disrespected but genuinely disgusted by the encounter. This level of behavior is unacceptable, and it reflects poorly on the entire establishment. If this is the type of representation they are comfortable with, I will seriously reconsider returning.
• TT

  Trending with Trini

  Dec 2, 2024
  1.0
  Terrible directions not very friendly to new paitents mercy owns entire complex no signs of how to get to the actual building now my kid has to wait 50 weeks for another appointment
• JL

  Jamie Lydenberg

  Jan 30, 2022
  5.0
  They are the best. Appreciate all the amazing care they have provided our kiddos 🤍
• CM

  CJ Meyer

  Mar 6, 2020
  2.0
  I've been going here for years and although I do love it, it seems to be changing as they get new staff. They don't seem as compassionate as the old ones are. Also, one of the NP's got snippy with me when she asked my daughter a question that she didn't know the answer to. I answered for her, then proceeded to get an attitude with me because my daughter didn't answer the question first. If it weren't for Dr. Furby, Dr. Kirwan, the nurses and some of the ladies up front, I would be gone. Teach your new NP's some manners!
• LC

  Love Cards

  May 9, 2019
  1.0
  Idiot Dr Furby does not listen or comprehend. Prescribed our child a med in the family of meds she is allergic to. Had a terrible reaction and she suffered as a result. Never again will we visit this terrible practice.