LensCrafters

4.8
816 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4157 Belden Village Mall, Canton, OH
44718-2501, United States

Hours

Reviews

4.8
816 reviews
5 stars
770
4 stars
13
3 stars
2
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Efficiency

Many customers appreciated the quick service, with several reports of glasses being ready in under an hour.

Mixed Experiences

While most reviews are positive, there are a few negative experiences regarding prescription errors and unprofessional behavior from some staff.

Product Selection

Customers enjoyed the variety of frames and lenses available, often highlighting the staff's assistance in finding the right options.
  • AW
    Angela Watkins
    Jan 5, 2026
    5.0
    I tried going to a bargain eyeglass place, but discovered I would be spending the same amount of money. I went to Lenscrafter where salesman Joshua helped me navigate through the many frames that were offered in my price range. Save yourself some time and don’t fall for those bargain places.
  • BB
    Brian
    Jan 3, 2026
    2.0
    They rushed me through my eye exam and when I told them my current prescription which has not changed they gave me the wrong prescription. I even mentioned it at appointment when they handed me the paper and they still sent the wrong ones. After this I’m not coming back.
  • MD
    Marie DuBose
    Jan 2, 2026
    5.0
    Amie, at the Canton, Ohio LensCrafters store was patient and extremely helpful with staying within my budget and frame selection.
  • RH
    Ryan Heeman
    Dec 31, 2025
    5.0
    Great experience with multiple reps. Fist time was just looking at glasses options, went back to purchase and had a very nice experience with Josh.
  • FJ
    Frank Juersivich
    Dec 30, 2025
    5.0
    Excellent experience!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.