Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
808 reviews
5 stars
763
4 stars
13
3 stars2
2 stars8
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and knowledgeable, providing a positive shopping experience.
Efficiency
Many customers appreciated the quick service, with several reports of same-day glasses and fast eye exams.
Product Knowledge
Employees demonstrated strong knowledge about eyewear options and insurance processes, helping customers make informed decisions.
Mixed Experiences
While many reviews are positive, there are notable complaints about rude service and issues with prescriptions, indicating inconsistency in customer experiences.
Overall Satisfaction
Most customers express high satisfaction with their experiences, recommending the store for its service and product selection.
- SFSydney FossNov 14, 20255.0Brooke did great helping me out! She sold me on a pair of Ray Bans that I love!
- BBBrent bNov 9, 20255.0My wife surprised me with some really nice sunglasses that weren’t quite my style. We went to take them back and Brooke M was very helpful in the exchange and me choosing a pair out of the 5+ I couldn’t decide between. She made this a very positive experience for us and was very professional during the process. 10/10.
- MJMichelle JensonNov 8, 20255.0I had the best experience with Josh! He made the process quick and easy. Great Customer Service!
- DRDiana RorabaughNov 2, 20255.0The customer service is so kind and everyone was extremely helpful and sweet. I come back every year!
- CBCatherine BleighOct 22, 20255.0After entering my information into computer, the clerk was able to tell me what my insurance covered and directed me exactly to the areas I was looking for. She stayed with me and gave feedback on the look of the glasses, and also brought me others from around the store to try on. We found a pair that worked well and she was prompt in getting them ordered for me.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also offer prescription wearable technology like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the LensCrafters store hours?
The store is open Monday to Friday from 9:30 AM to 7:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Can I schedule an eye exam appointment online?
Yes, you can schedule an eye exam online through the LensCrafters appointment link provided on their website.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup for your eyewear purchases.
What payment options does LensCrafters accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Is the LensCrafters store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
How can nearby shopping centers help me when visiting LensCrafters?
LensCrafters is located inside Belden Village Mall, a large shopping center which makes it easy to find and convenient for shopping and dining before or after your eye care appointment. Nearby is also Westfield Mall for additional shopping options.
Are there nearby places to eat if I visit LensCrafters?
Yes, there are several nearby dining options including Great American Cookies for desserts, Dairy Queen for ice cream, Gyro Brothers for Greek cuisine, and Auntie Anne's Pretzels in Belden Village Mall for quick snacks.
What nearby stores can complement my visit to LensCrafters?
Nearby stores like Sunglass Hut at Macy's offer additional eyewear options, and stores like Shoe Dept., Payless ShoeSource, and Foot Locker provide footwear. Jewelry stores such as My Lucky Charms and Pandora are also close by for fashion accessories.