LensCrafters

4.8
724 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2727 Fairfield Commons Blvd, Beavercreek, OH
45431-5739, United States

Hours

Reviews

4.8
724 reviews
5 stars
669
4 stars
10
3 stars
5
2 stars
0
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Sam, Kayla, and Amber for their exceptional service.

Expertise

Customers frequently highlighted the knowledge and professionalism of the staff, particularly Dr. Su and Sam, who provided thorough explanations and assistance in selecting glasses.

Product Quality

The selection of eyeglasses and lenses received positive feedback, with customers appreciating the variety and quality of products available.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences related to wait times and rude service from certain staff members.

Repair Services

Several customers noted the quick and effective repair services offered, with staff going above and beyond to fix issues with glasses.
  • RB
    Rebecca Lawrence (Becca)
    Oct 27, 2025
    5.0
    the best lenscrafters
  • LD
    Lindsey D.
    Oct 25, 2025
    5.0
    Very nice people, quick and easy appointment! No complaints.
  • BB
    Bob B
    Oct 19, 2025
    5.0
    I previously purchased prescription glasses from Oakley, but they didn’t fit well right out of the box. Oakley’s website mentioned that LensCrafters offers free fittings, so I visited my local store. There, I was helped by a very kind associate named Sam, who took exceptional care and time to ensure my glasses fit perfectly before I left. Sam is a true asset to the LensCrafters family, and his professionalism and attention to detail made the experience outstanding.
  • JW
    Joshua Welch
    Oct 18, 2025
    5.0
    The store manager here is super helpful! She helped me out of a huge pickle with my broken frames.
  • RE
    Retired Engineer
    Oct 15, 2025
    5.0
    Great service, expert advice, very good selection. I have bought eyeglasses from this store for years and have always been satisfied.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.