LensCrafters

4.9
1097 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
26300 Cedar Rd, Beachwood, OH
44122-1158, United States

Hours

Reviews

4.9
1,097 reviews
5 stars
1,041
4 stars
23
3 stars
4
2 stars
3
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Sky and Ebony, received high praise for their friendliness, professionalism, and helpfulness, creating a welcoming atmosphere for customers.

Product Selection

Customers appreciated the wide variety of frames available, noting that staff were helpful in guiding them to suitable choices.

Efficiency

Many reviews highlighted the quick and efficient service, with customers often able to complete their purchases and receive their glasses in a timely manner.

Mixed Experiences

While most feedback was positive, a few customers reported unsatisfactory service, particularly regarding prescription issues and perceived rudeness from some staff.

Overall Satisfaction

The majority of customers expressed high satisfaction with their experiences, indicating they would return and recommend the store to others.
  • MJ
    Mrs Jazzy
    3 days ago
    5.0
    Sky was my sales clerk. Nice guy very mannerable. Got a nice pair of glasses for a pretty decent price. No coupons or discounts if using your insurance.
  • JL
    Jessica Leonard
    5 days ago
    5.0
    I love getting my glasses at LensCrafters because of their wonderful selection. Sky was so helpful finding a style that looked great on me for a good price. Go there to meet Sky so he can help you do the same!
  • MG
    Miriam Goldstein
    6 days ago
    5.0
    We purchased the new Nuance eye glasses for both sight and hearing from LensCrafters in Beachwood and we were one of the first buyers of this wonderful product in Cleveland. We recently needed assistance with setup and pairing. My husband is somewhat disabled, and it's not easy for him to go directly to the store for help. We built a relationship with our salesman, who was an expert with this new product. To our surprise, he volunteered to come to our home on his day off and assist my husband personally in resetting and upgrading these eyeglass/hearing aids, which required his technical expertise. The experience was more than we could ever imagine from a retail store and totally unexpected in this day and age. We are so grateful for Jose Nieves, who took it upon himself to do this special kindness. He is a living example representing the level of the staff at LensCrafters, Beachwood, Ohio. We can't say enough about Jose and the Lenscrafter's service experience and staff.
  • RP
    Raheem Pope
    Nov 7, 2025
    5.0
    Sky welcomed us to the store and gave us an amazing and efficient experience! He helped us with selecting the right frame and was very patient. I will return in the future and also recommend to family and friends. Thanks again
  • CR
    Courtney Rodgers
    Nov 6, 2025
    5.0
    Amazing service by Dr. Thomas, Cherie and the store manager! Cherie helped me looked for a pair of frames that I was not able to find on the shelf. We found they were not available and I was quickly fitted into another pair that were just as great! Everyone has a really great personality and is willing to help! Must shop and get eye exams here!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.