Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,120 reviews
5 stars
1,062
4 stars
24
3 stars4
2 stars3
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sky received numerous accolades for his exceptional customer service, being described as helpful, knowledgeable, and friendly.
Staff Performance
Several staff members, including Jose and Ebony, were highlighted for going above and beyond to assist customers, contributing to a positive shopping experience.
Mixed Experiences
While many reviews praised the service, there were also complaints about poor customer service and issues with insurance knowledge, indicating inconsistency in staff performance.
Efficiency
Customers appreciated the quick and efficient service during their visits, with many noting fast appointment scheduling and prompt assistance.
- I5Ingemmc 53 days ago5.0All of the associates were very professional for such a busy environment.
- CLChun LiJan 4, 20265.0I came in around 2pm on 1/4/2026, and I think his name was Jose—he gave wonderful service and adjusted my glasses with real precision. The staff, including the lady I spoke with, were great, and the overall experience showed they genuinely care.
- DMDavid MitchellJan 2, 20265.0I received outstanding service at the Beachwood, OH location. I wanted to express my sincere appreciation for the exceptional service I received recently. The assistance provided by Karen, the salesperson, was truly outstanding. She went above and beyond. I am very grateful for the attention and care shown. This level of service is truly commendable and I highly recommend this location.
- YRYolanda RobertsDec 28, 20255.0Had an eye exam and picked out glasses all within the same day. Associate asked if I needed help, and she was very pleasant. The eye exam scheduler helped me get a sooner appointment than originally scheduled. Very pleasant and professional.
- SRSHINE K. RAJUDec 20, 20251.0This place has disappointed me time and time again. The issue is their dismal knowledge about insurance benefits and their willingness to work with their customers. I get the same exact frame and lens every year from LensCrafters. My insurance and benefits haven’t changed. I go to the LensCrafters in Fairview Park, but moved residence to Beachwood in the past year. Have come to this location twice for my kids glasses and mine. My vision benefits through eye med allows me $150 allowance off any frame and transition lenses with $0 copay. This time I was charged $650. Upon showing the exact combination of lenses at LensCrafters.com it was $79. The part that was shocking was the confidence with which they recite the BS that the store prices and online prices are different (even though it’s a LensCrafters franchise and frame and lens cost are similar across the board except for taxes). The manager is even worse. I took my business back to Fair view park and got the same combo at the same online price. They even applied a $50 off for a lens and frame combo purchase. I hope to never encounter such poor customer care.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters in Beachwood offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to ensure your eyes are healthy and your vision is optimal.
Which designer eyewear brands can I find at LensCrafters Beachwood Place Mall?
You can find designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more at LensCrafters.
Does LensCrafters accept vision insurance, and which plans are accepted?
LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at Beachwood Place Mall?
LensCrafters is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I schedule my eye exam appointment online for LensCrafters in Beachwood?
Yes, you can schedule your eye exam online using the LensCrafters scheduling link available on their website.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters offers in-store pickup services for your eyewear purchases at Beachwood Place Mall.
Are there any nearby optometrists to LensCrafters at Beachwood Place Mall?
Yes, Dr. Thomas Beal is a nearby optometrist close to LensCrafters, offering additional eye care services in the area.
What shopping options are available near LensCrafters at Beachwood Place Mall?
Nearby shops include Coach, Nordstrom Beachwood Place, Pottery Barn, and Swarovski, allowing you to enjoy a variety of shopping options before or after your visit to LensCrafters.
Are there any food or dining options near the LensCrafters location?
Yes, there is Sixth & Pine diner nearby where you can enjoy a meal during your visit to the mall.
What payment methods are accepted at LensCrafters Beachwood?
LensCrafters accepts various payment options including American Express, Visa, MasterCard, Discover, Apple Pay, Android Pay, cash, and checks.