The Gastroenterology Group is the leading gastroenterology practice in Northeast Ohio and is accredited by the Accreditation Association for Ambulatory Health Care. The experienced board-certified gastroenterologists provide high-quality digestive care in their Akron, Ohio office, with patient satisfaction scores constantly ranking at 95% or higher.
The Gastroenterology Group conducts procedures at The Digestive Health Center, the only ambulatory surgical center accredited by The American Society for Gastrointestinal Endoscopy (ASGE). Since 2006, the practice has met or exceeded quality measures set forth by the American College of Gastroenterology and ASGE.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.