This is Akron Children's Hospital Main Hospital Facility. Chris Gessner, President and Chief Executive Officer (October 2021 to present), Grace Wakulchik, President and Chief Executive Officer (2018-2021). Akron Children's Hospital is ranked among the best children’s hospitals by U.S. News & World Report. And to ensure families have convenient access to our pediatric care, we have 2 hospitals in northeast Ohio and more than 60 urgent, primary and specialty care locations. We also partner with other health systems to bring our neonatal and pediatric expertise to patients in their community hospitals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.