LEVEL Fitness in Yorktown

Reviews

• SP

  Scott Pettit

  Nov 13, 2025
  1.0
  Stopped into the gym and was sold on the promotion of 1st month free, $79.99 a month thereafter for a monthly membership, cancel anytime with no penalty which I specifically asked before signing. This is a scam. I tried to cancel 3 days ahead of the start of the 3rd month and it will not let me cancel unless I pay next months dues of $79.99 + a $49.99 Enhance fee total $129.98 and keep my membership for another month against my wishes. This is not the way it was presented to me in person when I asked these specific questions and agreed to join
• GC

  Giuliana Canova

  Oct 27, 2025
  5.0
  I don’t understand all the negative reviews. I’ve been a member for 3months and come every day and it’s always been a positive experience. I always see workers cleaning, and any times machine were broken they were fixed within a week. The classes are good and the trainer are very knowledgeable and encouraging. If you come during the busy hours 3-5 it’s obviously gonna be busy but I find it’s very spaced and I enjoy working out in the private rooms.
• BT

  Bella Tegan

  Oct 22, 2025
  2.0
  loved the gym so much at first but had a shocking interaction with one of the fitness instructors… i was trying to leave the studio area as i had the highest membership and she got all up in my face pointing her finger at me telling me to go all the way around to the other exit (meanwhile i was like 5ft away from the door). also they blast the music and shout so loud u can hear it in the locker rooms. just left a sour taste in my mouth and i haven’t been back since . also even when i first signed up months ago it seemed like i was a bother to the manager, like why even work there if you’re going to have a bad attitude?? not all of them r like that though some of the employees were very sweet
• MG

  Mike Gaitan

  Sep 13, 2025
  1.0
  Everything is unorganized and there is not enough equipment. 90% of the people don’t wipe anything down. The dumbbells are not labeled on the rack so they’re all over the place. The are 3 D handles in the building (just counted today because I couldn’t do cable flys). All of the handles are busted and not replaced. Equipment is old and beaten up. Not even tape on the exposed cushion. Just overall a terrible place that’s horribly run.
• AA

  Aferkov

  Sep 1, 2025
  1.0
  This gym is legitimately a scam. They offered me $25 a month as a first time sign up and suddenly doubled the price. Their excuse of the doubled price is gym improvements without any clear improvements other than opening a second gym that you don’t have access to. Bars and equipment usually missing and other members bring to rooms not all members have access to limiting your exercises. There is usually one to two machines out of order. When I brought up my concerns the manager was dismissive and condescending. Instead of offering a resolution I was told via their contract that they have the right to change the pricing at any time. Would not recommend.

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