LensCrafters

4.7
384 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
650 Lee Blvd, Yorktown Heights, NY
10598-1100, United States

Hours

Reviews

4.7
384 reviews
5 stars
345
4 stars
11
3 stars
9
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many praised the staff for being friendly and helpful, several reviews highlighted poor experiences with rude or dismissive employees.

Professionalism

Most customers appreciated the professionalism and thoroughness of the doctors and staff during eye exams, with specific mentions of doctors being patient and informative.

Wait Times

Several customers expressed frustration with long wait times, particularly when they had appointments, indicating a need for better time management.

Pricing Concerns

Multiple reviews noted dissatisfaction with the high prices of glasses and lenses, even with insurance, suggesting that customers feel the costs are excessive.

Positive Experiences

Despite some negative feedback, many customers reported positive experiences overall, highlighting helpful staff and a pleasant atmosphere.
  • GB
    Golden Boxer
    4 days ago
    5.0
    Very Satisfied. Excellent Experience.
  • LK
    Linda Kalman
    6 days ago
    5.0
    Very good Servive the gentleman was very helpful
  • CN
    Carmine N
    Jan 3, 2026
    5.0
    David is very professional and knowledgeable, he answers all the questions asked and he really knows what he’s doing..I have recommended all my friends and family to ask for him when going to LensCrafters
  • RO
    Roxanne Ong
    Dec 6, 2025
    1.0
    What a wasted trip. Store updated its hours a week ago to note closes at 9pm on Saturday snd we drive half an hour and it’s closed! And the store sign hours don’t match its online hours. Grrrrr
  • MC
    Michael Cushen
    Oct 27, 2025
    5.0
    It was a very good experience. The dr was helpful and knowledgeable. The person at the front desk (young man) was also polite and helpful.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.