Northwell Health Physician Partners at White Plains - Ambulatory practice page

Reviews

• TP

  thomas P

  5 days ago
  1.0
  I wish I could give 0 stars… THREE different appointments with THREE different doctors to get two vaccines boosters and nothing was accomplished. Each time the office told us another doctor can help, I wasted my time leaving work just to schedule another appointment!!!! Horrible horrible experience Definitely DO NOT RECOMMEND
• EE

  Elizabeth2654

  Jan 28, 2026
  3.0
  I have mixed feelings about Northwell. I like my doctor here. She’s great! But the method of scheduling appoints and walls between you and your doctor are really frustrating. I was trying to find out whether I should get an appt to see my primary care doctor or a specialist for a specific issue. Some primary care doctors will do basic exams for more speciality issues and some do not. I didn’t want to go to the specialist if I didn’t have to because they’re harder to get into and as previously mentioned, I like my doctor. I also can’t call and talk to my specialist’s office staff or make appointments for the specialist online so I end up playing phone tag with the specialist’s office staff for days to get an appt (which is frustrating in itself). So I messaged both my doctor and the specialist, who are both part of NorthWell, to ask who I should see for my issue. The specialist took 2wks to respond and my primary care took a wk to respond. The stated response time for messages is 48hrs. When I call, I just go to a scheduling service who can’t tell me who I’m supposed to see. Due to the delay in responses, I ended up going to a walk-in clinic for care because I could call them directly and ask if they could help with the issue. I like my Northwell Health doctors, but I don’t know how long I’ll get to keep seeing them because the Northwell Health patient environment (messaging, scheduling, portals, etc) is so bad that it seems like the are actively trying to make it so patients can’t communicate with or see their doctors.
• BD

  Bill Van Dorn

  Oct 27, 2025
  4.0
  Everybody was extremely courteous and respectful. The field celebrities appeared clean and there was even a little cafe downstairs.
• AJ

  A J

  Jul 28, 2025
  1.0
  They’ve lost my blood work/labs 5 times.
• LN

  Lorna Nunes

  Jul 13, 2023
  5.0
  I highly recommend. The staff was extremely helpful and polite. Dr Reddy is awesome he's very attentive and thorough.