Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
404 reviews
5 stars
266
4 stars
65
3 stars
28
2 stars
12
1 star
33
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Mixed reviews on staff behavior; some customers reported rudeness while others praised friendliness and helpfulness.
Cleanliness
General cleanliness is appreciated, but specific areas like men's locker rooms and tanning beds received criticism for being dirty.
Customer Service
Issues with customer service, particularly regarding membership cancellations and billing disputes.
Equipment Availability
Customers noted a good variety of equipment and availability, although some mentioned maintenance issues.
Pricing
Membership pricing is frequently highlighted as reasonable and a great value.
- JRJoyce RamirezOct 19, 20251.0In May I froze my son's account for the teenager summer program. When I was charged in June I called and was told a manager would call me back, no one called. I went in a week later and was told they made a mistake and a manager would call me the next day but no one called. I went in in September and spoke with the manager Austin. I was canceling my membership and wanted to discuss the charge. He walked away from me and had another employee help me with the cancelation. She told me it was too late for September but it was canceled for October and Austin had to leave, he would call me the next day but he never did. I was charged for October and when I went in the employees said my account was never canceled.
- DADylan AndersonOct 7, 20251.0Austin the kid at the front desk was extremely rude and standoffish when i asked him to get off his phone so that i could use the massage chair. After his display of attitude i walked into the room and the chair was not activated. Upon returning and asking him to activate the chair he told me “Members only get one chair use per visit.” and refused to honor my request. I told him that was bullshit and has never been a problem before. He then said “Well then you can leave my gym.” I have been a longtime customer of planet fitness and have never experienced a problem with this facility until today. Due to the way your employees treat your “valued customers” I will be taking my business elsewhere.
- WWWillOct 6, 20255.0I love the 24 hr locations, it's clean and staff is friendly. And the prices are very reasonable.
- JEJustin EverettSep 10, 20254.0I've been with them for 10 years. Clean, friendly staff with a good amount of equipment.
- SSSam SarcinelliAug 31, 20255.0Great place to workout
Frequently Asked Questions About Planet Fitness
What is Planet Fitness known for in West Seneca, NY?
Planet Fitness in West Seneca, NY, is known for providing a welcoming Judgement Free Zone® with best-in-class equipment for members to build strength at their own pace.
What are the operating hours of Planet Fitness in West Seneca?
The gym is open 24 hours from Monday to Thursday, until 9 PM on Friday, and from 7 AM to 7 PM on Saturday and Sunday, with special holiday hours as well.
Where is Planet Fitness located in West Seneca?
It is located at 3525 Seneca St, West Seneca, NY 14224, USA.
What services does Planet Fitness West Seneca offer?
Services include ClassicAccess, Mobile App, Free In-Club Fitness Training, Wifi, Perks like half-price cooler drinks, tanning salon, massage chairs, hydro massage, fitness training, and virtual fitness training.
Does Planet Fitness have a mobile app for workouts?
Yes, Planet Fitness offers a mobile app with hundreds of workout options. It can be downloaded from the Apple App Store or Google Play Store.
How can I learn more about membership pricing for Planet Fitness West Seneca?
You can find membership pricing details on the Planet Fitness website or their app via the quick link https://www.planetfitness.com/gym-memberships.
Are there amenities like tanning available at Planet Fitness West Seneca?
Yes, the club offers tanning salons and massage chairs as part of their Black Card membership perks.
What nearby places can I visit around Planet Fitness West Seneca?
Nearby places include 95 Nutrition - West Seneca for supplements, Zoom Tan - Tanning Salon, and Supercuts for hair services, plus several restaurants like Ferro's Famous New York Pizza and Tim Hortons.
How can the nearby health and wellness shops complement my fitness routine at Planet Fitness?
Nearby health stores like 95 Nutrition - West Seneca and Feel Rite Health Food offer vitamins and supplements to support your fitness goals, making it convenient to combine workouts with proper nutrition.
Are there dining options close to Planet Fitness West Seneca for post-workout meals?
Yes, you can enjoy post-workout meals at nearby restaurants such as Ferro's Famous New York Pizza, Tim Hortons coffee shop, Mighty Taco, and Connor's Restaurant, all within a short distance.