Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
72 reviews
5 stars
58
4 stars
3
3 stars1
2 stars0
1 star
10
- ELErich LeRoyDec 26, 20255.0Brian is amazing. Funding specialist is very knowledgeable, Pat the delivery driver went above and beyond to explain how everything worked! Got my wheelchair and hospital bed through them and would never go elsewhere!
- ABAaron BartnickiOct 28, 20255.0National Seating and Mobility worked well with me to find the perfect chair and was able to work through my insurance. Brian and the rest of his team were very receptive and professional throughout the entire process.
- NKNicole kSep 26, 20251.0My wheelchair needs to be lemon lawed before I end up getting hurt because of this wheelchair. Here’s why: 1) I’ve had a lot of technical difficulties where my wheelchair errors and then just powers down, twice while I was crossing the street and was almost hit. Then there was a glitch where joystick out of center came up about 20 times when I was stopped and not touching it. It updated and powered off well I was using it. 2) The chair itself is unsafe the company has sent people out to fix it multiple times * because the side pieces that hold me up are constantly falling off * the right arm is going to fall off * the joystick had to be replaced * and more they don’t believe in paperwork (showing there were repairs) so I couldn’t lemon law my wheelchair. When I first got the chair the seat cover ripped right at the seams which is covered by warranty but my insurance still payed for a new one. Know I’m waiting on knew motors on a 1 year old chair. The batteries needed to be replaced at 6 months, and aren’t working correctly now. Videos of software glitches are available on yelp.
- SPSteryianie PapaefthimiouSep 8, 20254.0I have known Brian P. For a long time, when I was little he used to be my PT now I go to him for wheelchair needs. He was able to help me replace my wheelchair pretty quickly after my other wheelchair had wiring issues.
- DWDonna WilberAug 1, 20255.0Brian was wonderful to work with. Really knew what he was doing. Great customer service! Highly recommend!!
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility provide?
National Seating & Mobility builds one-of-a-kind mobility solutions designed to be comfortable, safe, and tailored to each client, aiming to deliver independence and self-reliance.
Where is National Seating & Mobility located?
National Seating & Mobility is located at 19B Ransier Drive, Suite 5, West Seneca, NY 14224, USA.
What are the hours of operation for National Seating & Mobility?
The store is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays, Sundays, and certain holidays.
Does National Seating & Mobility offer remote evaluations and repair services?
Yes, they offer services such as remote evaluations and equipment service and repair.
Is National Seating & Mobility wheelchair accessible and do they accept debit cards?
Yes, the location has a wheelchair accessible entrance and accepts debit card payments.
How can I contact National Seating & Mobility by phone or email?
You can contact them via phone at +1 716-674-0783 or by email at Buffalo@nsm-seating.com.
What professional associations is National Seating & Mobility affiliated with?
They are affiliated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
Which nearby business can help with automotive repairs if I need it when visiting National Seating & Mobility?
GK Automotive and Montgomery's Service are nearby automotive repair businesses you can visit if needed.
Are there any parks close to National Seating & Mobility where I can relax before or after my visit?
Yes, Buffalo Creek, a nearby national park, is close by for a relaxing visit before or after your appointment.
What nearby businesses offer home improvement or construction services around National Seating & Mobility?
Nearby you will find Highland Masonry and Restoration, Pirritano Excavating, and Kaz Home Improvements for home improvement and construction services.