Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment Store
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
National Seating and Mobility worked well with me to find the perfect chair and was able to work through my insurance. Brian and the rest of his team were very receptive and professional throughout the entire process.
NK
Nicole k
Sep 26, 2025
1.0
My wheelchair needs to be lemon lawed before I end up getting hurt because of this wheelchair.
Here’s why:
1) I’ve had a lot of technical difficulties where my wheelchair errors and then just powers down, twice while I was crossing the street and was almost hit.
Then there was a glitch where joystick out of center came up about 20 times when I was stopped and not touching it.
It updated and powered off well I was using it.
2) The chair itself is unsafe the company has sent people out to fix it multiple times
* because the side pieces that hold me up are constantly falling off
* the right arm is going to fall off
* the joystick had to be replaced
* and more
they don’t believe in paperwork (showing there were repairs) so I couldn’t lemon law my wheelchair.
When I first got the chair the seat cover ripped right at the seams which is covered by warranty but my insurance still payed for a new one. Know I’m waiting on knew motors on a 1 year old chair. The batteries needed to be replaced at 6 months, and aren’t working correctly now.
Videos of software glitches are available on yelp.
SP
Steryianie Papaefthimiou
Sep 8, 2025
4.0
I have known Brian P. For a long time, when I was little he used to be my PT now I go to him for wheelchair needs. He was able to help me replace my wheelchair pretty quickly after my other wheelchair had wiring issues.
DW
Donna Wilber
Aug 1, 2025
5.0
Brian was wonderful to work with. Really knew what he was doing. Great customer service! Highly recommend!!
BD
Brittany Nichole Dunlap
Jul 14, 2025
1.0
Absolutely would not suggest after the merge! I've been with them for almost 15 years!+ and they've never sucked this bad! The sales staff remains great! Love Brian! He is trying to fix everyone's screw ups. So not sales job! They fired all the good ppl. They had a tech justin say in March he was ordering my batteries and didn't so they just got ordered first week of July thanks to sales! Unreal! So here I sit waiting for my relief staff to get here so I can get pushed into my house at 87 percent on undervoltage! Think twice and compare their competitors! 💥🤏🏽👿
Frequently Asked Questions About National Seating & Mobility
What types of mobility solutions does National Seating & Mobility provide?
National Seating & Mobility builds one-of-a-kind mobility solutions designed to be comfortable, safe, and tailored to each client, aiming to deliver independence and self-reliance.
Where is National Seating & Mobility located?
National Seating & Mobility is located at 19B Ransier Drive, Suite 5, West Seneca, NY 14224, USA.
What are the hours of operation for National Seating & Mobility?
The store is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays, Sundays, and certain holidays.
Does National Seating & Mobility offer remote evaluations and repair services?
Yes, they offer services such as remote evaluations and equipment service and repair.
Is National Seating & Mobility wheelchair accessible and do they accept debit cards?
Yes, the location has a wheelchair accessible entrance and accepts debit card payments.
How can I contact National Seating & Mobility by phone or email?
You can contact them via phone at +1 716-674-0783 or by email at Buffalo@nsm-seating.com.
What professional associations is National Seating & Mobility affiliated with?
They are affiliated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
Which nearby business can help with automotive repairs if I need it when visiting National Seating & Mobility?
GK Automotive and Montgomery's Service are nearby automotive repair businesses you can visit if needed.
Are there any parks close to National Seating & Mobility where I can relax before or after my visit?
Yes, Buffalo Creek, a nearby national park, is close by for a relaxing visit before or after your appointment.
What nearby businesses offer home improvement or construction services around National Seating & Mobility?
Nearby you will find Highland Masonry and Restoration, Pirritano Excavating, and Kaz Home Improvements for home improvement and construction services.