Council is an optical establishment that has served the community of West Seneca for over two decades. Located across from Nut-Tos Peanut Co. on Seneca Street, you will find a brick and mortar storefront which offers a comprehensive range of services, including thorough eye examinations conducted by experienced professionals. This family-friendly optical provides exceptional customer service, ensuring that every patient feels valued and cared for. With a diverse selection of eyewear ranging from safety, to designer frames, they cater to the needs of families, making it a convenient choice for all your optical needs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.