LensCrafters

4.9
1088 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2781 Palisades Center Dr, West Nyack, NY
10994-6407, United States

Hours

Reviews

4.9
1,088 reviews
5 stars
1,037
4 stars
19
3 stars
3
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Kyana, Remy, and Eugene for their exceptional service.

Efficiency

Several reviews highlighted the quick and efficient service, including fast eye exams and prompt assistance in selecting glasses.

Cleanliness and Environment

Customers appreciated the clean and welcoming atmosphere of the store, contributing to a positive overall experience.

Mixed Experiences

While many reviews were positive, some customers reported issues with service delays, high prices, and dissatisfaction with specific staff interactions.
  • JL
    Judy Leigh
    3 days ago
    5.0
    Remy was excellent. Very insightful and friendly. She answered all our questions and fulfilled all our needs. A pleasure to deal with.
  • EL
    Emmanuel Ledesma
    Jan 5, 2026
    5.0
    Had a great experience. My representative Kyana was very thorough and helpful for both me and my wife’s time spent acquiring services here. Very happy.
  • AV
    Al Vazquez
    Dec 28, 2025
    5.0
    Kyana provided my family and I exceptional service. We appreciated her patience, knowledge, and professionalism, which led to best value. We'll be back. Thanks Kyana!
  • JC
    Jingtai Cao
    Dec 2, 2025
    5.0
    Dr Li and the staff are professional and excellent! Highly recommend.
  • AC
    Aris Chicles
    Nov 21, 2025
    5.0
    Always very responsive and professional! Annita went out of her way to help me today!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.