LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individuals like Kyana, Remy, and Eugene for their exceptional service.
Efficiency
Several reviews highlighted the quick and efficient service, including fast eye exams and prompt assistance in selecting glasses.
Cleanliness and Environment
Customers appreciated the clean and welcoming atmosphere of the store, contributing to a positive overall experience.
Mixed Experiences
While many reviews were positive, some customers reported issues with service delays, high prices, and dissatisfaction with specific staff interactions.
JL
Judy Leigh
3 days ago
5.0
Remy was excellent. Very insightful and friendly. She answered all our questions and fulfilled all our needs. A pleasure to deal with.
EL
Emmanuel Ledesma
Jan 5, 2026
5.0
Had a great experience. My representative Kyana was very thorough and helpful for both me and my wife’s time spent acquiring services here. Very happy.
AV
Al Vazquez
Dec 28, 2025
5.0
Kyana provided my family and I exceptional service. We appreciated her patience, knowledge, and professionalism, which led to best value. We'll be back. Thanks Kyana!
JC
Jingtai Cao
Dec 2, 2025
5.0
Dr Li and the staff are professional and excellent! Highly recommend.
AC
Aris Chicles
Nov 21, 2025
5.0
Always very responsive and professional! Annita went out of her way to help me today!
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in West Nyack offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which designer brands are available at this LensCrafters location?
You can find eyewear brands such as Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
What are the store hours for LensCrafters at Palisades Center?
The store is open Monday through Thursday from 9:00 AM to 8:00 PM, Friday and Saturday from 9:00 AM to 9:30 PM, and Sunday from 10:00 AM to 7:00 PM.
What payment methods does this LensCrafters accept?
Payment options include American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
How can I schedule an eye exam at LensCrafters West Nyack?
You can schedule your eye exam online via their appointment link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0764&storeId=10851
Is in-store pickup available at this LensCrafters location?
Yes, LensCrafters West Nyack offers in-store pickup services for your convenience.
Are there other optometry providers near LensCrafters at Palisades Center?
Yes, Doctors of Optometry - Palisades Center is nearby, which may be convenient for additional eye care services.
What nearby shops can I visit after my eyewear appointment at LensCrafters?
You can explore nearby stores such as Papyrus for gifts and stationery, Aerie Store for clothing, DSW Designer Shoe Warehouse for shoes, and Pandora Jewelry for fashion accessories in the Palisades Center area.
Are there entertainment options close to LensCrafters in Palisades Center?
Yes, nearby attractions include Dave & Buster's for arcade games and dining, Space Adventure Minigolf, and Slime World for arts and crafts activities, perfect for family fun before or after your visit.