LensCrafters

4.9
1079 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2781 Palisades Center Dr, West Nyack, NY
10994-6407, United States

Hours

Reviews

4.9
1,079 reviews
5 stars
1,028
4 stars
19
3 stars
3
2 stars
4
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Eugene and Remy, received high praise for their helpfulness, patience, and professionalism.

Product Selection

Customers appreciated the wide variety of glasses and lenses available, often highlighting the assistance they received in choosing the right options.

Efficiency

Many reviews noted quick service, including same-day appointments and fast turnaround times for glasses.

Mixed Experiences

While most feedback was positive, some customers reported issues with service delays and dissatisfaction with pricing.

Friendly Atmosphere

The store was frequently described as welcoming and friendly, contributing to a positive shopping experience.
  • DB
    Di' Anna Bonomolo
    Nov 7, 2025
    5.0
    My last eye exam was in 2021 and many people recommended that I come here to receive one as well as buy my glasses. When I walked in, the space was very clean, organized and beyond that, welcoming. Nicole was able to quickly get me into the eye exam that went extremely smoothly. Dr. Jeney Mathew was the sweetest person ever too. It was nice to feel like I was receiving the care I deserve. Lastly, Eugenia (as well as and Kaylee as well) were a big help with picking glasses and sorting out what would be best for me. I loved coming here and I would recommend to others as well Thank you!
  • JL
    Jenna Lewis
    Nov 5, 2025
    5.0
    Great experience today, the doc was super sweet and the gave me a great quote and honored the lower price.
  • FF
    Fred Franklyn
    Nov 5, 2025
    1.0
    They need two front desk people. Slow and they are expensive
  • BR
    Betsy Russell
    Nov 4, 2025
    5.0
    Ask for Remy! She's very patient and sweet. She knows how to pick glasses based on your face shape and will make sure you leave completely satisfied your purchase.
  • AA
    alexarosales
    Oct 28, 2025
    5.0
    this lens crafters is absolutely lovely!! the staff is so kind and very helpful!! 🤗

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.