Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.3
256 reviews
5 stars
164
4 stars
47
3 stars
14
2 stars
7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The gym is consistently praised for its cleanliness and well-maintained facilities.
Staff Friendliness
While many customers appreciate the friendly and helpful staff, there are notable complaints about unhelpful or rude employees.
Equipment Availability
Customers enjoy the variety of equipment available, although some express a desire for more free weights and updated machines.
Customer Service Issues
Several reviews highlight significant frustrations with customer service, particularly regarding membership cancellations and staff responsiveness.
Operating Hours
The change in operating hours from 24/7 to limited hours has upset many members, leading to complaints about accessibility.
- RPRick Pratt1 day ago4.0Gym has good amount of equipment for beginner or average weightlifter. Gym is clean and employe are polite. One complaint, many young members and some older members check their emails while on machine(s) for lengthy periods of time, causing delays for use of that machine and others.
- MVMike VanDerWoudeNov 10, 20251.0I went into location and quit in 10/13. They emailed me a Statement stating i had quit and I owed them no money. Four days later they tried to charge my bank. However expecting this i had already stopped payment to planet fitness. The bank teller explained that this is common with planet fitness. Then I stated getting emails from ABC fitness claiming I owed planet fitness money. I called and spoke with them and they told me I was all set and owed no money. Now today they somehow charged my credit card 20 dollars. I called the webster location and was told I quit 3 days after their "deadline ". Nobody mentioned that when I was there the first time. They told me I was all set. I asked why you took 20 from me when my fee was 10? He responded I owed a late fee to a gym i quit and have proof I owed nothing. Careful with this place they are sneaky.
- MRMeghan RobinsonOct 14, 20255.0Nichole (the cute red head) makes the experience much more pleasant. She is always 3 steps ahead of you. Things run a bit smoother when she is around.
- NLNight Day lightSep 25, 20253.0Nice place
- RHRaquel HerreraAug 19, 20253.0Staff is friendly. Decent location but tanning beds are not very strong and the equipment should be dusted regularly. There is a layer of dust on all the machines.
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Webster, NY?
Planet Fitness in Webster, NY is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 9:00 PM on Friday, and 7:00 AM to 7:00 PM on weekends.
Where is Planet Fitness located in Webster, NY?
Planet Fitness is located at 1902 Empire Blvd, Webster, NY 14580, US.
What services does Planet Fitness offer at the Webster location?
Services at Planet Fitness Webster include Classic Access, Mobile App support, Free In-Club Fitness Training, Wi-Fi, Perks program, guest privileges, tanning, massage chairs, hydro massage, half price cooler drinks, premium perks, and virtual fitness training.
Is Planet Fitness a judgment-free gym environment?
Yes, Planet Fitness promotes a Judgement Free Zone®, providing a welcoming space for everyone to build strength at their own pace.
Can I use a mobile app to access Planet Fitness services?
Yes, you can download the Planet Fitness mobile app for workouts and other fitness resources. It's available on both the Apple App Store and Google Play Store.
How can I contact Planet Fitness in Webster, NY?
You can reach Planet Fitness Webster by phone at +1 585-787-2077.
What nearby places can I visit before or after my workout at Planet Fitness?
Nearby you can visit the BayTowne Plaza shopping center for stores and dining options, or stop by Ferrari Pizza Bar and Pizza Hut for a meal.
Are there any financial or tax service providers near Planet Fitness?
Yes, H&R Block and Jackson Hewitt Tax Service are nearby, offering financial and tax assistance if you need to handle tax-related matters before or after your visit.
Can I find other fitness or health-related services near Planet Fitness in Webster?
Yes, near Planet Fitness you'll find healthcare providers like Wiktorski Orthodontics and Miracle-Ear Hearing Aid Center, useful for health needs related to dental and hearing care.
What amenities make Planet Fitness in Webster unique compared to other gyms?
Planet Fitness in Webster offers best-in-class equipment, a welcoming Judgement Free Zone®, extensive operating hours, and a wide variety of perks including tanning, massage chairs, and virtual fitness training.