Dr Whitehead was great she removed some wax from my ears and referred me to a specialist to remove the impacted wax
RB
Robert Burger
Sep 8, 2025
5.0
I saw Dr. Carrie Whitehead for a hearing test in July. She is very knowledgeable and described the entire process to me. After the test Dr. Whitehead showed me the different hearing aids available to be and what my cost would be with my insurance. I even tried a pair of hearing aids in her office. What a difference! The MOST important thing is that Dr. Whitehead spent the necessary time with me to answer questions, explain the process, develop a plan, and recommend a solution. Very good experience.
BT
Brian T
Jun 8, 2025
2.0
This review is on behalf of my mother's experience with this business. She purchased hearing aids from here and had to return MULTIPLE times for adjustment. They were not able to get them correct. The audiologist was incompetent and had no clue how to set them up correctly. This was verified by the new audiologist she is now seeing. The new audiologist had the rep from the hearing aids maker in my mother's appointment to figure out what was going on. Upon looking at the settings they discovered they were not even close to my mother's prescription. They did some adjustments and her hearing improved 10 fold. She is going back for two more fine tune adjustments which will get her hearing as good as it can be. Mind you, my mom was sent to this new audiologist by the audiologist at AudioNova. It appears this company strung her along until after the return period for her hearing aids passed, and then sent her to a competent audiologist which cost her an additional 300 dollars. My advice... find a hearing aid provider that knows how to properly fit and adjust your hearing aids. This is not the one. My mom does say the receptionist is fantastic and always helps her as much as she can. This is my opinion of this audiologist.
KG
kelly goulden
May 31, 2022
5.0
For patients Mary Jane Peterson, she loves her new hearing aids they are much better than last ones than you
What are the regular business hours of AudioNova in Webster, NY?
AudioNova is open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays and Sundays.
Where is AudioNova located?
AudioNova is located at 1760 Empire Blvd., Sunrise Plaza, Webster, NY 14580, USA.
How can I contact AudioNova for appointments or inquiries?
You can call AudioNova at +1 585-787-0660 or email them at info@audionova.com.
Does AudioNova offer virtual appointments?
Yes, AudioNova offers both in-person and virtual appointments for your convenience.
Where can I make a reservation or schedule an appointment with AudioNova?
You can make a reservation online at https://empirehearing.alpacaaudiology.com/locations/webster-ny/.
What types of services does AudioNova in Webster provide?
AudioNova is a hearing aid store and audiology center providing healthcare related to hearing aids and hearing health.
What nearby places can I visit before or after my appointment at AudioNova?
You can visit Sunrise Plaza shopping center, Nail Trix Spa for beauty treatments, or enjoy a meal at Joe's Brooklyn Pizza and Empire Pizza nearby.
Are there any nearby healthcare or hearing aid providers near AudioNova?
Yes, Webster Hearing Center is a nearby hearing aid provider located near AudioNova.
What options are there for dining close to AudioNova in Webster?
Nearby dining options include The Peppered Pig (French and American cuisine), La Bella Vita Italian Restaurant, and Billy’s Homestead diner for breakfast and brunch.
Is there convenient financial or service support available near AudioNova?
Yes, near AudioNova you can find LibertyX Bitcoin ATM for currency exchange, Liberty Tax for financial services, and Sheedy Insurance Services for insurance needs.