LensCrafters

4.9
1788 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
260 West Sunrise Hwy, Valley Stream, NY
11581-1011, United States

Hours

Reviews

4.9
1,788 reviews
5 stars
1,721
4 stars
33
3 stars
4
2 stars
3
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, including Richard, Djennie, and Angel, received high praise for their professionalism, friendliness, and helpfulness, contributing to a positive shopping experience.

Expertise

Customers noted the staff's knowledge about frames, lenses, and insurance options, which enhanced their overall experience.

Efficiency

Many reviews highlighted the quick service provided, with several customers mentioning fast repairs and adjustments to their glasses.

Welcoming Atmosphere

The store was frequently described as welcoming and friendly, making customers feel comfortable during their visits.

Mixed Experiences

While most feedback was positive, there were a few complaints regarding specific product availability and service delays.
  • RG
    Richard Gussoff
    6 days ago
    5.0
    Recently had my annual eye exam and Dr. Cheung was through. He took the time to explain a concern he had, which I appreciated. Afterwards, I ordered new new glasses from Richard. I've dealt with him previously and he is great to work with in recommending frames and lenses. Gully, the store manager is awesome too. Thanks!!
  • AS
    Amy Steinberg
    6 days ago
    5.0
    I came to get my child glasses fixed and he helped me n fixed them free of charge. Thank you so much. I highly appreciate it
  • SE
    Shammi E
    Nov 15, 2025
    5.0
    For my first time needing and buying glasses, DJennie, was very helpful and informative in my journey. She is highly recommended.
  • IC
    Ivelisse Anna Comerico
    Nov 9, 2025
    5.0
    This place is awesome. Went there for the first time, got me into see a Dr right away for an issue I was having with my eye. He spent a lot of time with me explaining everything, didn’t rush me and didn’t try to sell me on anything. Then before I left, the front store staff helped fix two different pairs of glasses I didn’t even buy there for no charge. Everyone was really nice and helpful, thank you😊
  • FD
    flip dollah
    Nov 3, 2025
    5.0
    Djennie was awesome at helping me process my damaged glasses, I usually work with Angel who sold me mosts my pairs of prescription glasses so Djennie was an awesome alternative lol .. you guys rock here and always a amazing experience

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.