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Quest Diagnostics

4.1
(59 reviews)

Business Details

396 Grant Blvd, Syracuse, NY
13206, United States
(315) 433-2321
https://locations.questdiagnostics.com/ny/syracuse/396-grant-blvd

About

Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.

Location

Quest Diagnostics
396 Grant Blvd, Syracuse, NY
13206, United States

Hours

Monday7:00 AM - 2:30 PM
Tuesday7:00 AM - 2:30 PM
Wednesday7:00 AM - 2:30 PM
Thursday7:00 AM - 2:30 PM
Friday7:00 AM - 2:30 PM
SaturdayClosed
SundayClosed

Reviews

4.1
59 reviews
5 stars
45
4 stars
0
3 stars
1
2 stars
2
1 star
11
  • JL
    James Lodolce
    Feb 19, 2026
    1.0
    I recently began seeing a specialist who required me to go to Quest rather than my usual lab. I have been to this facility three times in the past two months and each time was worse than the last. There is no receptionist. I had.to sign in on a tablet that simply does not work. I had to pound on the screen multiple times in order for it to take a single character. Light touch simply did not work. I am a high-level computer user, not a computer phobic old man. I complained to the phlebotomist about the tablet the first time and was told “well that’s just the way it is, you just have to learn how to use it. Nothing I can do about it.” At today’s visit, 2 months after my first visit, the tablet was actually worse. Quest cannot afford to fix a computer tablet that is essential to signing in for a visit there? If you can’t do that, hire a receptionist. The office is dingy. The staff act like they’re doing me a favor and have very poor interpersonal skills. The only thing they did well was draw the blood. If I continue with this specialist, I will demand to never be sent back there again or I will change doctors.
  • MF
    Mission Fitness
    Feb 8, 2026
    5.0
    The phlebotomist was very nice, friendly, professional and attentive. As was the other staff. It felt like a very welcoming environment. Highly recommend due to the staff.
  • LL
    Lou
    Feb 4, 2026
    5.0
    easy to book online and ive never waited more than 10 minutes after checking in. the phlebotomist rocks and always hits my vein on the first try. (the only one who has ever been able to it lol)
  • EB
    Eric Brodie
    Jan 21, 2026
    5.0
    Stellar place! Conveniently located near a shopping plaza with plenty of free parking. A clean, neat facility. I was seen promptly and everything was efficient and pleasant. Reyna and Quincia both did a fabulous job taking care of me. Highly recommended!
  • TF
    The DJ Family
    Jan 6, 2026
    5.0
    Very convenient I go here all the time and never had an issue staff is always friendly and willing to help also very gentle when drawing

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Certified April 05, 2026Yext Knowledge Graph
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