Planet Fitness

4.2
588 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
628 S Main St, Syracuse, NY
13212, United States

Hours

Reviews

4.2
588 reviews
5 stars
346
4 stars
125
3 stars
49
2 stars
21
1 star
47

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees providing excellent service.

Cleanliness

The gym received mixed reviews on cleanliness; while some praised it as immaculate, others reported issues with dirty showers and locker rooms.

Equipment Quality

Feedback indicated that while some equipment is well-maintained, there are complaints about outdated machines and some being out of order.

Membership Experience

Several reviews highlighted positive experiences with the Black Card membership, noting the value of additional amenities like massage chairs and tanning.

Facility Condition

Customers expressed concerns about the need for upgrades and maintenance, particularly regarding air conditioning and the overall condition of the gym.
  • CK
    Chery Kolodzie
    3 days ago
    5.0
    Planet fitness is awesome friendly non judgemental place employees are helpful and very nice descent people
  • AA
    Alana
    Oct 23, 2025
    5.0
    I don’t know the lady’s name that wears the black nose ring but somebody has to give her a raise. She is great and actually cares a lot about her job and planet fitness. I appreciated her a lot.
  • OE
    Oscar Esteves
    Oct 23, 2025
    5.0
    Great little gym for a quick workout!
  • CT
    cayla tall
    Oct 17, 2025
    5.0
    Im traveling through the area and after reading the recent reviews I was pretty concerned about the quality of this gym. I called the front desk to make sure everything was working and the person I talked to was friendly and said yes they added that the showers had had a recent remodel. When I got here the staff was friendly and the machines I used worked without issue. There was no out of oder signs on any of the machines. As I did full body lifting I cant speak to the treadmills and stairmasters but everything I used I had no issues with. The whole gym was clean and I saw workers walking around refilling sanction stations and dusking machines. The showers were also clean and looked new the water was hot and I had no issues there ether. Whatever issues this gym may have had in the past have been resolved now I would not be surprised if they had updated their machines too. Overall if you are scared by the other reviews like I was you have nothing to worry about. In short clean, friendly, and everything worked.
  • SS
    Samy
    Sep 25, 2025
    1.0
    Horrible experience with this gym Even single star to this gym will be much more Gym equipment are old They sell black card memberships on basis of facilities like massage etc but everytime there chairs are not functioning well. Non professional staff The assistant manager with the red hair in north Syracuse should not be working with the public. She is always rude and had an attitude Much more things to write but dont want my more time to waste on this place

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in N. Syracuse, NY?

Planet Fitness in N. Syracuse, NY is open 24 hours Monday to Thursday, until 9 PM on Fridays, and from 7 AM to 7 PM on Saturdays and Sundays.

Where is Planet Fitness located in Syracuse?

Planet Fitness is located at 628 S Main St, Syracuse, NY 13212, USA.