Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
372 reviews
5 stars
337
4 stars
9
3 stars
8
2 stars4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and helpful staff, particularly mentioning individuals like Sonya, Ruth, and Keri for their exceptional service.
Doctor Experience
Dr. Mark received high marks for his personable and thorough approach during eye exams, making patients feel comfortable and well-informed.
Repair Services
Many reviews highlighted the quick and effective repair services provided, especially by Sonya, who was noted for fixing glasses promptly and without charge.
Mixed Experiences
While many customers had positive experiences, some reported issues with billing and product quality, particularly regarding incorrect prescriptions and upselling.
- JMJeffrey Le MonDec 23, 20255.0Dr Mark is terrific!
- DODan ODec 15, 20255.0Great customer service from Ruth
- ACAileen CayugaDec 11, 20255.0LensCrafters at Destiny Mall in Syracuse is fantastic. We ditched our regular eye doctor because of their Friendly, Welcoming, Considerate, Kind and Professional Care! Dr Samin is amazing and Ruth and Christine were so helpful and kind.
- JNJessica NelsonDec 7, 20255.0Dr Mark was great. Funny, friendly and explained everything. The in store collect of glasses wasn't as expansive as I would have hoped for, but the glasses I chose, I was able to leave with them the same day! Great experience overall.
- JWJaime WestDec 5, 20255.0Sonya did an awesome job! I came in because I needed my glasses repaired and she made them good as new!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to ensure your eyes are healthy and your prescription is accurate.
Which designer brands of eyewear are available at LensCrafters Syracuse?
You can find a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more at LensCrafters.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the LensCrafters Syracuse store hours?
The store is open Monday to Thursday from 9:00 AM to 7:00 PM, Friday and Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters Syracuse?
You can schedule your eye exam online via their scheduling link to book a convenient appointment time.
What payment options are accepted at LensCrafters?
LensCrafters accepts a variety of payment methods, including American Express, Visa, MasterCard, Discover, cash, check, Apple Pay, and Android Pay.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, your current eyeglasses or contact lenses, and any questions you may have for the optometrist.
Are there any nearby stores where I can shop after visiting LensCrafters at Destiny USA?
Yes, nearby stores include Pro Image Sports, Verizon, GameStop, Pottery Barn, and Macy's Backstage where you can shop for sports gear, electronics, games, furniture, and apparel after your visit.
How can nearby transit options help me get to LensCrafters at Destiny USA?
While specific transit stations are not listed, Destiny USA is a major shopping center in Syracuse, so local bus or taxi services can easily get you there via Destiny USA Drive, making your visit convenient.
Are there any nearby beauty or wellness services I can visit around LensCrafters?
Yes, beauty salons like Brow Studio 7 and Rachel's Threading Art are nearby, allowing you to combine your eyewear shopping with beauty treatments conveniently.