Brand Certified
LensCrafters
4.7(233 reviews)
Certified by LensCrafters • Mar 01, 2026
Business Details
3405 Erie Blvd E, Syracuse, NY
13214-2764, United States
Certified by LensCrafters • Mar 01, 2026
(315) 446-2884
Certified by LensCrafters • Mar 01, 2026
https://local.lenscrafters.com/ny/syracuse/3405-erie-blvd-e.html
Certified by LensCrafters • Mar 01, 2026
About
Certified by LensCrafters • Mar 01, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 01, 2026
Hours
Certified by LensCrafters • Mar 01, 2026
Reviews
4.7
233 reviews
5 stars
212
4 stars
7
3 stars1
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and professional, providing excellent customer service throughout the experience.
Eye Exams
Customers praised the thoroughness and professionalism of the eye exams, particularly highlighting Dr. Kathleen Nicholls for her care and attention.
Frame Selection
The store offers a diverse selection of eyeglass frames, with staff assisting customers in finding suitable options without pressure.
Mixed Experiences
While many reviews are positive, there are some negative experiences regarding incorrect prescriptions and customer service issues with specific staff members.
- KDKasava Douglas1 day ago5.0I’ve always had issues with seeing the eye doctors. From not being heard or doctors not caring about me as a patient. But Doctor Kathleen Nicholls is an angel sent. Took very good care of me, smiley and kind workers. You set the bar really high for what an eye doctors is supposed to be. Such easy appointments, and quick service but I wasn’t rushed. Made sure I understood what could be going on with my eyes. Thank you so much!!!!!
- CPCaroline Paske5 days ago5.0I was surprised by how nice it was walking in, it felt like a luxury experience! Dr Diesing is so nice and clearly knows what she is doing. She has done my past vision/eye exams and I wanted to go back to her at her new location with LensCrafters. All of the other staff were really friendly and accommodating as well. I will definitely return for my next eye appointment and for new glasses when needed! I found exactly what I was hoping for, very happy.
- JBJoseph Bartlett5 days ago5.0Always a great experience here. People are great, doctor is very thorough and they have a great selection of eyewear.
- LSLes SwitzerFeb 16, 20265.0Worked with Dave P, Quick Knowledgeable and understood my situation/need and made it happen.
- TJTanner JohnsonFeb 9, 20265.0All of the staff were extremely friendly and helpful! My eye exam went very quickly and picking out frames was easy!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to assess your eye health and vision needs.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries a wide range of designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Coach, Michael Kors, Tiffany & Co., and more.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health among others.
What payment methods are accepted at LensCrafters?
LensCrafters accepts various payment options including American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for LensCrafters in Syracuse?
LensCrafters is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Can I schedule an eye exam appointment at LensCrafters online?
Yes, you can schedule your eye exam appointment online through LensCrafters' scheduling link.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters provides in-store pickup for products.
What nearby places can I visit before or after my appointment at LensCrafters?
Nearby, you can visit Marshalls Plaza with stores like HomeGoods and GameStop, enjoy coffee or bakery items at Panera Bread, or relax at beauty salons such as Silk Salon and Makeup & Mane by Mal.
Are there other optometry or eyewear services near LensCrafters?
Yes, near LensCrafters are optometry services like Doctors of Optometry - Marshalls Plaza and eyewear providers such as Ethan Allen, providing additional options for eye care and eyewear needs.
If I'm visiting LensCrafters, where can I find nearby amenities like banks or salons?
M&T Bank is nearby for financial needs, and several beauty salons like Silk Salon and Suthep “Teddy” at suite 30 can be visited for hair and beauty services.
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