I am going to write a letter to the appropriate people in regards to this place. But for my fellow brother, or sister reading this, human to human, if you have an emergency, please don't go there.
RA
Rafaqat Ali
Jun 19, 2024
Worsen emergency so far , no code of ethics seen every one was sleeping and watching videos on phone not paying attention while working on patient , careless behavior seen every segments of emergency
The hospital staff in the emergency room here are incredibly neglectful and disgustingly rude in this ER! I got one name of an ER staff memeber I communicated with and only because she picked up the phone and said her name was Diane... My brother came here because of stones on 12/15/23 at around 12 noon and they sent his meds to a pharmacy that was having staffing issues. My brother reached out to the hospital multiple times and was left on hold for more than an hour and even spoke to the attending doctor and informed him. They claimed they sent medication to another pharmacy and never did! They took no initiative to help my brother. I finally called for my brother and I realized what the issue really was, neglectful rude staff. The first nurse did not want to answer my questions. She was snotty and rude then hung up on me after I told her she was being rude. I asked her for her name because she didn't want to answer any of my questions properly, she would steer away from my questions with a statement instead of an answer. I called back and the second nurse that answered "Diane" was also rude and had an annoyed tone of voice and refused to give me the first ladies name I was talking to and also insinuated that I was a liar when I told her the first lady was rude and hung up on me. Since Diane was also rude after asking what I needed to ask I then asked for the supervisor of the hospital. Diane put me on hold and got back on to tell me the supervisor was too busy and couldnt speak with me. Diane then refused to give me the supervisors name! Why would anyone refuse to give names of staff members if you did nothing wrong, thats because they did...Diane said they would also call in another medicine LATER. You would think you would attend to the patient from 12 noon today instead of brush him off after they told you they are in pain. Nope...They never called another medicine in. These specific nurses and doctor at this hospital are just in it for a paycheck. They lack patience, customer service, compassion and integrity. They are not what the hospital mission stands for. Providing high quality patient care and acting with integrity at all times. These are not the type of people that need to be nurses and doctors.
VH
Veterinarian In Queens Animal Hospital
Jun 9, 2023
Absolutely horrible experience. Broken finger with small wound. Doctor has no idea how to approach. Despite nurse told clean and put bandages. Bandage was placed incorrectly. Wound open. Everything became bloody again. Some people despite degree has no gift to be a doctor. These doctor like that.