LensCrafters at Macy's

5.0
525 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
112 Richmond Hill Rd, Staten Island, NY
10314, United States

Hours

Reviews

5.0
525 reviews
5 stars
517
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What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and attentive throughout their experiences.

Staff Expertise

Many reviews highlighted the staff's knowledge and professionalism, particularly in assisting with frame selection and eye exams.

Efficiency

Customers appreciated the quick and efficient service, with many noting that their needs were addressed promptly.

Positive Experiences

Overall, customers reported high satisfaction with their visits, often mentioning they would return and recommend the location to others.
  • KK
    Konei
    5 days ago
    5.0
    The staff is very professional and very accommodating. Giving us the guidance me and my family needs to get new and improved glasses. The eye exams were good too, instructions were clear and explained very well.
  • MV
    Mike Veasey
    Dec 29, 2025
    5.0
    Shane and Luz were incredibly patient and helpful. Dr. Vivian VU was terrific- detailed and patient
  • KB
    Kevin Bautista
    Dec 26, 2025
    5.0
    Amazing and easy experience. Luz was awesome. She speaks Spanish and is very helpful.
  • SM
    Shelsea Marte
    Dec 23, 2025
    5.0
    Sheal was very helpful with the selection of frames, and I appreciate her taking her time to answer my questions!
  • RR
    Roxie
    Dec 17, 2025
    5.0
    I had a great experience at LensCrafters. The staff was friendly, patient, and helpful from the moment I arrived. The doctor and team explained the exam results clearly and answered my questions. I really appreciated the care and attention I received.

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.