LensCrafters

4.9
820 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2655 Richmond Ave, Staten Island, NY
10314-5821, United States

Hours

Reviews

4.9
820 reviews
5 stars
804
4 stars
3
3 stars
2
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and attentive, with particular mentions of Josette, James, and Nicholas.

Expertise

Many reviews highlighted the staff's professionalism and expertise in eyewear selection and eye care, contributing to a smooth and enjoyable experience.

Efficiency

Customers appreciated the quick service, often noting that they were in and out of the store promptly, even for repairs and adjustments.

Welcoming Atmosphere

The store was described as having a friendly and welcoming environment, making customers feel comfortable during their visits.
  • CG
    Cris G
    4 days ago
    5.0
    First time at LensCrafters and had a good experience thanks to Nick. We felt very welcomed from the beginning as we explored our options. Nick was knowledgeable and helped us understand which glasses would serve best for our specific needs. Looking forward to picking up and trying on my new glasses. Highly recommend.
  • KG
    Kurt Goetz
    Dec 29, 2025
    5.0
    I had a great experience. Everytime is a great experience. Josette always takes care of me like family. Just a pleasure to do buisness with them
  • KR
    Kimberly Russell
    Dec 28, 2025
    5.0
    Excellent service!! James was so helpful!! For great customer service and excellent selection, go here and ask for James!!
  • JG
    Jayson Tale Garcia
    Dec 27, 2025
    5.0
    Josette has been helping my family for years, and she is honestly the best. She is patient, knowledgeable, and always takes the time to make sure everything is done right. Every visit feels welcoming, and she genuinely cares about her patients, not just making a sale. The entire LensCrafters experience is smooth because of her attention to detail and professionalism. I wouldn’t trust my eye care or eyewear needs with anyone else. Highly recommend.
  • VF
    Vincent Fea
    Dec 17, 2025
    5.0
    Staff was very helpful, patient and informative. Answered all of my questions on eyewear and pricing. Provided great advice on what eyewear that would fit my budget and the frame that would look the best. I have purchased glasses previously from this store. It was a pleasant experience and I would buy again from this store.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.