as soon as they answered they put me on hold, which i’m still on currently and have been for 15 mins 😐
KH
Kayla Hernandez
Dec 24, 2025
Horrible. Always a long wait for appointments for doctors to rush you during the appointment. Front desk staff is not very pleasant. One lady working the phones will constantly put you on hold and never come back to the phone line. (If you call again with a male answering, usually he will help quickly) And nurses are very dismissive with your concerns, specifically had a bad experience with Denise giving false information and dismissing my urgent concerns.
JI
Joan Insomniak
Jul 29, 2025
I highly recommend this clinic. My wife and I have been visiting this site for Northwell for our soon to come baby, we love it. The Doctors are very attentive and friendly. The staff is very service oriented. They have answered our questions and concerns and always have a great punctuality to attend their patients. They have also accommodated us, when if for any reason, we needed to change a date. Dr. Walsh and Dr. Paul have been wonderful to the care of my wife and her prenatal care.
Staff is horrible. Gives incorrect answers and send me to runaround for getting a simple task done. No one knows anything or what’s going on. Waste of time and energy.
Long wait at the office, just for the doctor to see you for 5 minutes. Rude immature nurse/PA/front desk staff. Made fun of my name multiple times. Extremely unprofessional.
They always make you wait a hour after your appointment time. My wife has been going here for years and the wait is ridiculous. What’s the point of haven’t a scheduled appointment if your constantly late