Home Instead

Reviews

• PC

  Patricia Caron

  Mar 13, 2024
  5.0
  For over 8 weeks, Xiajas Green cared for my 92 year old mother. She was on time every day and was able to read my mother and know if she wanted to rest or to talk about life. Ms. Green was the person who got my mother to take showers and would bring her own dinner so they could eat together. We are a family with 8 adult children who also are still caring for my mother and Ms. Green was friendly and knew all our names. Ms. Gree, in two months became part of the family. I felt the need to write this review so others can have the same amazing care that we received!! Thank you Xiajia Green!! We miss you! The Callan Family
• CG

  Christina Grippin

  Nov 9, 2023
  1.0
  The type of place that gives senior care places a bad reputation. Someone suggested we install cameras throughout the house and I would suggest that for anyone else using this company. We used home instead to help care for my grandmother after a dementia diagnosis and right away we had issues. One women came late every day and left early every day - sometimes an hour early- and she would charge for the full time. Many times my grandmother would be up wandering around looking for someone with nobody there even though we were being charged for that time. Another woman used my grandmothers credit card to put gas in her own personal vehicle and then she also charged for the miles (make sure you always check credit card statements). Any time you bring up an issue with supervisors they seem annoyed that you have an issue. I am sure these employees do the same thing to many other families but if you don’t have cameras you would really have no idea unless you randomly stopped by every day. Kim, the general manager, could not care any less than she did. I don’t understand why someone who doesn’t care about elderly people would work in an industry like this. I wouldn’t recommend this company to anyone.
• FT

  Francis Thomas

  Feb 28, 2023
  5.0
  Home Instead has been wonderful in working with my mother's needs to help her stay at home. They have been very flexible in scheduling, billing, and finding the right match with aids for my mother. Thank you!
• CO

  charles otto

  Sep 1, 2017
  1.0
  watch out for this one...........home instead aid here left my father behind a closed door after a fall....said she wanted to respect "his privacy" untrained "help" so beware !!

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