Home Instead

4.4
14 reviews

About

Home Health Care Service
We are a locally owned and operated senior care company located in Schenectady, NY. We are also part of a franchise network which includes over 1100 offices world wide. As a local franchise we get the opportunity to work with seniors and their families in our own community. When given the choice most people will choose to remain home, often in the very same home they lived in for many years. When the goal is to remain home and not have to move to a facility; we can help! With services such as: -Home Helper tasks for helping around the home. -Companion Services -Personal Care Services such as bathing & toileting. -Incidental Transportation -Alzheimer's & Dementia support -Respite -Medication Reminders -Meal Preparation And more....

Details

  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead
650 Franklin Street Suite 301, Schenectady, NY
12305, United States

Hours

Reviews

4.4
14 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • DK
    Dale Koskowski
    Aug 17, 2024
    5.0
    Home Instead was an invaluable resource for my family while caring for my elderly mother in her home. They provided such wonderful care, made meals, did light house cleaning but most of all cared for my mom’s need whether she wanted company or by making her comfortable to rest with her oxygen and her kindle. A very special provider , c.a. gave not only her time but her heart and my mother so looked forward to her coming to house and sharing chats, watching favorite tv shows and always letting me know if my mom was not feeling well or she had a concern. The client director checked in with me on a regular basis to know how things were going and if I needed anything to help in regards to the best care for my mom.She also provided me with other resources outside of Home Instead to assist me with my mother’s care. I will always be grateful to Home Instead and all of their staff members and I most highly recommend them ! ❤️
  • CG
    Christina Grippin
    Nov 9, 2023
    1.0
    The type of place that gives senior care places a bad reputation. Someone suggested we install cameras throughout the house and I would suggest that for anyone else using this company. We used home instead to help care for my grandmother after a dementia diagnosis and right away we had issues. One women came late every day and left early every day - sometimes an hour early- and she would charge for the full time. Many times my grandmother would be up wandering around looking for someone with nobody there even though we were being charged for that time. Another woman used my grandmothers credit card to put gas in her own personal vehicle and then she also charged for the miles (make sure you always check credit card statements). Any time you bring up an issue with supervisors they seem annoyed that you have an issue. I am sure these employees do the same thing to many other families but if you don’t have cameras you would really have no idea unless you randomly stopped by every day. Kim, the general manager, could not care any less than she did. I don’t understand why someone who doesn’t care about elderly people would work in an industry like this. I wouldn’t recommend this company to anyone.
  • FT
    Francis Thomas
    Feb 28, 2023
    5.0
    Home Instead has been wonderful in working with my mother's needs to help her stay at home. They have been very flexible in scheduling, billing, and finding the right match with aids for my mother. Thank you!

Frequently Asked Questions About Home Instead

What services does Home Instead in Schenectady, NY offer for senior care?

Home Instead offers a range of senior care services including home helper tasks, companion services, personal care like bathing and toileting, incidental transportation, Alzheimer's and dementia support, respite care, medication reminders, meal preparation, and more.

Where is Home Instead located in Schenectady?

Home Instead is located at 650 Franklin Street, Suite 301, Schenectady, NY 12305, USA.