Best Fitness Schenectady

Reviews

• LC

  Lava Cake

  Apr 4, 2026
  1.0
  I recently visited this gym as a new member and noticed a young woman with black hair in a ponytail, who I believe is an employee. She was engaged in a conversation with two other women at the front desk, discussing topics that I found to be inappropriate for a public, professional setting. I understand that everyone has personal conversations from time to time, and I am not one to judge. However, there is a time and place for such discussions, and a business environment especially a front-facing area is not appropriate for this kind of behavior. I would appreciate it if you could speak with your staff about maintaining professional workplace conduct.
• BG

  brandon gaudin

  Apr 4, 2026
  5.0
  Best Fitness has such a positive, welcoming atmosphere that makes every workout enjoyable. The people here—both staff and members—are friendly, supportive, and create a motivating environment that keeps you coming back.
• TW

  Tiana Williamson

  Apr 3, 2026
  5.0
  I’ve been a member for about 10 years ! Staff are always kind, friendly and helpful. I’ve never had any issues with the members. Childcare is great & my 4 year old is always excited to come. S/o Maddy at the front desk and kids club!
• TT

  Troy

  Mar 31, 2026
  5.0
  I really enjoy this gym. It’s a great place to work out. The equipment is solid and there’s a lot of variety, though some of it could use an update. The manager is friendly, and the front desk team is always welcoming and helpful. My only concern is seeing some staff members frequently on their phones, particularly one trainer I believe might be new or possibly the Fitness Director. It’s quite noticeable when she's on her phone while walking around or in the office, and it doesn’t create the most professional impression. I worked in the fitness industry for many years, so I tend to notice those little things. I’d also love to see more trainers engaging with members on the floor, offering form tips or assistance and less on their phones. I often see people using equipment incorrectly and try to help when I can, but it would be great if the trainers were more visible and approachable, like Madison used to be. Yet he was allowed to walk and look at his phone. Maybe it's a thing or I'm just old school. On a good note, I love the gym and the fact it's clean.
• CB

  C B

  Mar 21, 2026
  2.0
  I come here because it's the only one with childcare around me. I have to give it 2 stars though because there is only a few ab machines and a whole bunch of leg and arm machines. I've never seen this many people with really strong arms and legs but their abs are not worked on at all (bloated/unfit/soft). Even I don't feel motivated to do my abs due to the lack of ab machines. Abs is just not a concentration here and it's weird.

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