Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
906 reviews
5 stars
824
4 stars
17
3 stars8
2 stars13
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees who provided exceptional service.
Eye Exam Experience
The eye exams were generally described as thorough and professional, with several customers expressing satisfaction with the care and attention received from the optometrists.
Communication Issues
Some customers reported problems with communication regarding order updates and delays, particularly concerning glasses and contact lenses.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff interactions and dissatisfaction with the handling of issues related to glasses and insurance.
Store Environment
The store atmosphere was often described as welcoming and professional, contributing to a positive overall experience for many customers.
- SHSusan HopkinsNov 14, 20251.0Update - they have me listed as "No Show" so I can't reschedule online. TERRIBLE SERVICE. had a scheduled eye exam appointment at 11 AM. I got there on time and waited 20 minutes without being seen. When I asked how late things were running the person had no answer. I left and will reschedule with a different store.
- OWOrion WrightNov 5, 20255.0During my recent visit, Angela went far beyond the standard level of assistance. She demonstrated remarkable attention to detail, extensive product knowledge, and genuine care for ensuring that my experience was seamless from start to finish. Angela took the time to thoroughly understand my needs, offered thoughtful recommendations, and followed through with precision and courtesy. Her communication skills, patience, and professionalism reflect the highest standards of LensCrafters’ customer care values. It is clear that Angela takes great pride in her work and is deeply committed to creating a positive experience for every guest. Employees like Angela elevate the reputation of the LensCrafters brand and deserve formal recognition for their excellence. I sincerely hope she is commended for her dedication, expertise, and the extraordinary service she provides.
- MHMichael HassettOct 31, 20255.0Had an amazing experience at this LensCrafters - staff was incredibly helpful, patient, and offered kind and honest feedback and guidance throughout the purchasing experience. Thank you!
- CKC. K KimOct 29, 20255.0Everyone was knowledgable, efficient, and very kind. From the eye exam to selecting right glasses, the whole process was smooth and pleasant. Traci explained the different types of glasses and their features and how the prices will be affected with different choices, etc. This place has never disappointed me over the years.
- TATheresa ArchiliOct 27, 20252.0Im not too pleased with the service at this store. My daughter spent over $300 for her glasses and they were sitting in the store for a week. I called and was told they're ready. And i asked did they just come in and she said you should have received a text. I do not understand why a simple phone call isn't made when they come in. We had no idea. And texts can be overlooked. But when we picked them up the lady was rude. I did mention that they were in for a week and we didn't know, all she said you should have received a text. No apologies or anything. They need to improve that method seriously.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Scarsdale offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, and Ray-Ban.
What are the store hours for LensCrafters at 678 Post Road?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does LensCrafters accept vision insurance and which plans are accepted?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Can I schedule an eye exam online at LensCrafters Scarsdale?
Yes, you can schedule an eye exam online through their website using the provided scheduling link.
What brands of eyewear can I find at LensCrafters in Scarsdale?
LensCrafters offers designer brands including Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
What payment methods does LensCrafters accept?
LensCrafters accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.
Are there any nearby healthcare providers to LensCrafters in the Vernon Hills Shopping Center?
Yes, nearby healthcare providers include Doctors of Optometry - Vernon Hills Shopping Center and Fromer Eye Centers, providing eye care services that complement LensCrafters' offerings.
What nearby places can I visit for dining near LensCrafters in Scarsdale?
You can visit Eat At Joe's, a nearby restaurant, offering a convenient dining option before or after your visit to LensCrafters.
Are there recreational or shopping attractions near LensCrafters at 678 Post Road?
Yes, nearby attractions include Vernon Hills Shopping Center for shopping, Town Eastchester’s Lake Isle golf course for recreation, and Barnes & Noble bookstore and coffee shop for leisure.
Does LensCrafters offer in-store pickup service?
Yes, LensCrafters offers in-store pickup for customers.