LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Feedback on customer service is mixed; while many praised the staff for being friendly, knowledgeable, and helpful, there were numerous complaints about poor service, rude attitudes, and long wait times.
Staff Knowledge
Several customers highlighted the professionalism and expertise of specific staff members, particularly in assisting with frame selection and understanding insurance benefits.
Appointment Issues
Multiple reviews mentioned problems with scheduling and honoring appointments, including no-shows and long waits for eye exams and glasses.
Product Quality
Customers expressed dissatisfaction with the quality of glasses and lenses, citing issues with repairs, billing errors, and delays in receiving orders.
LA
Leonora A
Jan 5, 2026
5.0
I love my beautiful Tiffany glasses. Anika was so helpful picking out the perfect pair for me. I never wore glasses before and was overwhelmed by the many options available. LensCrafters did a wonderful job finding a fabulous style! 🤓
KB
Kim Bennett
Jan 2, 2026
5.0
Always great service
LP
liz perrone
Dec 12, 2025
5.0
The staff at the store are very professional and knowledgeable! They helped me choose the right frame for me which was the best part. And all of them are so nice! It was a pleasure doing business there. Highly recommend!
SH
Starr howell
Dec 10, 2025
1.0
Terrible service by employees at this store. Poor attitudes and non attentive to customers.
LD
Lisa DiBuono
Dec 1, 2025
5.0
I particularly like the two women in this store that I have worked with over the last couple of years, but I only know the name on one…Jaculine, she was wonderful!
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Scarsdale offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands such as Prada, Burberry, and Ray-Ban.
What are the store hours for LensCrafters at 678 Post Road?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does LensCrafters accept vision insurance and which plans are accepted?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
Can I schedule an eye exam online at LensCrafters Scarsdale?
Yes, you can schedule an eye exam online through their website using the provided scheduling link.
What brands of eyewear can I find at LensCrafters in Scarsdale?
LensCrafters offers designer brands including Brooks Brothers, Bulgari, Burberry, Coach, Dolce & Gabbana, Giorgio Armani, Michael Kors, Oakley, Persol, Polo, Prada, Ralph Lauren, Ray-Ban, Tiffany & Co., Tory Burch, Versace, and Vogue.
What payment methods does LensCrafters accept?
LensCrafters accepts American Express, Apple Pay, Android Pay, Cash, Check, Discover, MasterCard, and Visa.
Are there any nearby healthcare providers to LensCrafters in the Vernon Hills Shopping Center?
Yes, nearby healthcare providers include Doctors of Optometry - Vernon Hills Shopping Center and Fromer Eye Centers, providing eye care services that complement LensCrafters' offerings.
What nearby places can I visit for dining near LensCrafters in Scarsdale?
You can visit Eat At Joe's, a nearby restaurant, offering a convenient dining option before or after your visit to LensCrafters.
Are there recreational or shopping attractions near LensCrafters at 678 Post Road?
Yes, nearby attractions include Vernon Hills Shopping Center for shopping, Town Eastchester’s Lake Isle golf course for recreation, and Barnes & Noble bookstore and coffee shop for leisure.
Does LensCrafters offer in-store pickup service?
Yes, LensCrafters offers in-store pickup for customers.