Planet Fitness

4.2
546 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1116 Altamont Ave, Rotterdam, NY
12303, United States

Hours

Reviews

4.2
546 reviews
5 stars
341
4 stars
101
3 stars
43
2 stars
8
1 star
53

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for its cleanliness and the staff's efforts to maintain a tidy environment.

Staff Performance

Several reviews highlighted the exceptional service provided by staff members, particularly mentioning individuals like Dante and Jesse for their helpfulness and work ethic.

Customer Service

While many customers appreciated the friendly and professional demeanor of the staff, there were notable complaints about unprofessional behavior from some management.

Equipment Availability

Customers generally found that there were plenty of machines available, although some expressed a desire for additional equipment options.

Atmosphere

The gym was described as having a welcoming and friendly atmosphere, although some reviews mentioned issues with privacy and space during workouts.
  • NK
    Najeebullah khan Khilji
    Nov 17, 2025
    1.0
    The worst gym ever ! They still charged me after canceling my membership from there.
  • JB
    John Bissember
    Nov 9, 2025
    5.0
    Great place, ill go again!
  • AM
    Albert Metz
    Oct 25, 2025
    5.0
    It's planet fitness.
  • GG
    ghost gang
    Oct 3, 2025
    5.0
    I’ve been a member here for a while, and I have to say Dante on the overnight shift really stands out. Every time I come in late at night or early in the morning, the gym is spotless. He’s always moving, cleaning, wiping things down, and making sure the place looks better than when he started. You can tell he actually cares about the gym and the members, because the difference is noticeable compared to other shifts. It’s not easy working overnights, but Dante handles it like a pro. The gym honestly looks its best after he’s been on. He deserves a lot of credit for the hard work he puts in, he honestly needs a raise
  • SJ
    Sharin Jonze
    Oct 1, 2025
    3.0
    I love ❤️ this location in the morning's about 10 -11 am I come the staff is wonderful politeness knowing my routine starts with the hydro bed then the massage chair they greet me by my last name as soon as I come in I'm asked if I want to get on the hydro bed massage chair i truly love the customer service but thats during the day time for the past 2 nights I went in the early morning about 1 I came inside looking for staff and there wasn't any staff at all I was wanting to use the hydro bed massage chair like I do but there wasn't anyone there that seemed unusual so for about 2 hours I go back to the counter there wasn't any staff there still I'm like this isn't professionalism for a gym to be open without supervision all night there wasn't anyone at the counter to assist me or help me i saw a young man that looked like he worked there wearing the planet fitness shirt but he looked like he ain't care about working at all he stayed in the break room anyone could've just come into the gym and workout any time the front desk was completely unsupervised for the entire overnight I was at such a disappointment anyone could've taken drinks no one of staff was cleaning checking in members not even greeting members such a disappointment for me to return to this gym and not be able too use the spa services every other gym i go to use my black card membership has had overnight staff present like guilderland Latham very nice good staff taken care of the gym cleaning being present at night talk to them but here Rotterdam where was the overnight staff for hours no counter service assistance just scan in and no one something needs to be done about this your over night staff was no where to be found i was with such a disappointment here i couldn't get to use the hydro bed then the massage chair here do to know staff present at all for 2 nights very terrible

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Rotterdam, NY?

Planet Fitness in Rotterdam, NY is open 24 hours from Monday to Thursday, until 9 PM on Fridays, and from 7 AM to 7 PM on weekends.

Does Planet Fitness have any special hours during holidays?

Yes, Planet Fitness observes special holiday hours such as opening from midnight to 9 PM on November 26, and from 7 AM to 1 PM on November 27, among others.