Brand Certified
Home Medical Equipment
4.2(71 reviews)
Certified by Home Medical Equipment • Apr 12, 2026
Business Details
35 Lumber Rd, Roslyn, NY
11576, United States
Certified by Home Medical Equipment • Apr 12, 2026
(516) 505-1200
Certified by Home Medical Equipment • Apr 12, 2026
https://locations.nsm-seating.com/ny/roslyn/35-lumber-rd
Certified by Home Medical Equipment • Apr 12, 2026
About
Certified by Home Medical Equipment • Apr 12, 2026
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Certified by Home Medical Equipment • Apr 12, 2026
Hours
Certified by Home Medical Equipment • Apr 12, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20268:30 AM - 5:00 PM
7/3/20268:30 AM - 5:00 PM
9/7/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
11/27/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM
Reviews
4.2
71 reviews
5 stars
55
4 stars1
3 stars0
2 stars1
1 star
14
- JBJohnny BarbatoMar 20, 20261.0I’ve been with this company over 15 years since I got hurt. They are national seating and mobility now and there is no way to directly contact the store. They have a call center in Tennessee that receives all their calls. I called Tuesday as an emergency And the Call center said I would have a callback immediately. It is now Friday and I have contacted them over eight times. There is no way possible to reach the physical location of the store. As an avid wheelchair user, We deserve better communication from a company. We have been so loyal to. This is really disheartening and it seems like this company is going down the drain. Very unhappy with my latest experience. This is unacceptable!
- LSLisa SMar 10, 20261.0Worst customer service..just keep transferring you & have to explain what’s wrong a million times…Stairlift keeps beeping on A-1. They didn’t call me to confirm tomorrow morning appointment…customer service said she’s transferring me to scheduling dept ..kept on hold ..nobody picks up…have to leave another msg.
- BLBetty LevyJan 15, 20261.0Home medical equipment does not return calls. They don’t give a hoot about you and your chair. Corporate says the rule is call and wait 48 hrs. If they don’t call back, call again!!! Awful
- DRDanise RestoSep 16, 20221.0They take to long to do actual repairs and their customers service is not good. They do do in home repairs but one technician i do not know his name but he is the one that comes to staten Island ny he has a bad attitude and he is a no show and then lies about showing up. When he does show up his demeanor is bad. When i first recieved my second chair from them the screws all fell out the second day the arm fell. The chair was not put together right i do not recommend this place at all
- KCKimberly CairnsDec 6, 20215.0We recently had home medical equipment installed in our home for the first time. It was a new process for us, and we had an excellent experience with Kevin L. He explained the process, worked with us on insurance/cost, and developed a plan we were comfortable with. He saw the project through and was professional and easy to work with. The equipment is exactly as explained, and we are happy with the result. We would recommend the company and Kevin to anyone looking for home medical equipment.
Frequently Asked Questions About Home Medical Equipment
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What products does Home Medical Equipment offer?
Home Medical Equipment offers products such as stair lifts, vertical platform lifts, wheelchair ramps, seat lift chairs, floor lifts, and sit to stand equipment.
What services can I expect from Home Medical Equipment?
They provide free home evaluations, preventative maintenance plans, and customized service and rentals.
What are the business hours for Home Medical Equipment?
They are open Monday through Friday from 8:30 AM to 5:00 PM and closed on Saturdays, Sundays, and major holidays like Thanksgiving and Christmas.
Where is Home Medical Equipment located?
Home Medical Equipment is located at 35 Lumber Rd, Roslyn, NY 11576, USA.
Does Home Medical Equipment accept credit and debit cards?
Yes, they accept both credit and debit card payments and do not require cash only.
How can I contact Home Medical Equipment?
You can call them at +1 516-505-1200 or email accessmobility@nsm-seating.com for inquiries.
What organizations is Home Medical Equipment affiliated with?
They are associated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
Are there any medical or rehabilitation centers near Home Medical Equipment?
Yes, Addiction Treatment Roslyn and Addiction Rehab Roslyn, which are addiction rehabilitation centers, are nearby.
What fitness or recreational facilities are near Home Medical Equipment?
Nearby facilities include Bout Boxing for boxing classes, Hoop Lab which is a sports club and gym, North Shore Yoga studio, and the Long Island Sports Center offering badminton courts and gym facilities.
Are there any beauty or wellness spas near Home Medical Equipment?
Yes, nearby are BodyBrite Spa, BodyBrite Roslyn, Glamour Nail and Spa, Allure Skin & Beauty medical spa, and Roslyn Salt Cave which offers massage and health services.
Brand Certified Facts from Home Medical Equipment
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