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Horizon Home Care Services

About

Home Health Care Service
As a leading CDPAP provider across all of New York State, Horizon Home Care is proud to serve as a go-between for you and Medicaid. Choose a caregiver you like and who loves you, to enjoy personalize assistance in your own home. We make sure the caregiver you choose is paid a competitive rate, and handle any HR issues. We believe care begins in the family. Thanks to Medicaid’s Consumer Directed Personal Assistance Program (CDPAP), you can stay home, stay happy, and stay healthy. As New York State’s favorite CDPAP provider, Horizon specializes in helping you and your chosen caregiver enroll in this FREE program, making it easier to navigate the ins and outs of personalized home care. Finally, you can take control of your care.

Location

Horizon Home Care Services
919 South Winton Road, Rochester, NY
14618, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 1:00 AM
SaturdayClosed
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.