Brand Certified
Westside Medical Supply
4.6(257 reviews)
Certified by Westside Medical Supply • Feb 22, 2026
Business Details
765 Elmgrove Road, Rochester, NY
14624, United States
Certified by Westside Medical Supply • Feb 22, 2026
(585) 227-8750
Certified by Westside Medical Supply • Feb 22, 2026
https://wmsupply.com/
Certified by Westside Medical Supply • Feb 22, 2026
About
Certified by Westside Medical Supply • Feb 22, 2026
Medical Supply StoreWheelchairsWheelchair Rental ServiceWheelchair Repair ServiceSurgical Appliances & SuppliesHome Medical Equipment StoreMobility Equipment StoreHospital Equipment & SuppliesOrthoticsElevator Service
Westside Medical Supply has been a supplier of medical equipment to consumers, hospitals, medical professionals, and government agencies in Rochester, NY, for over 2 decades. Our compassionate, knowledgeable staff is dedicated to helping customers navigate their medical needs. Whether you're recovering from an injury, managing a chronic condition, or simply need daily medical supplies, Westside Medical Supply is committed to providing personalized attention and compassionate care. Visit one of our two convenient locations today to see our wide selection of home medical equipment, medical supplies, stair lifts, walkers, ramps, and so much more!
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Westside Medical Supply • Feb 22, 2026
Hours
Certified by Westside Medical Supply • Feb 22, 2026
Reviews
4.6
257 reviews
5 stars
218
4 stars
13
3 stars2
2 stars
6
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers frequently praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.
Installation Quality
The installation process received positive feedback, with many customers noting the professionalism and efficiency of the technicians.
Product Reliability
Several reviews mentioned issues with product reliability, particularly with stair lifts, leading to dissatisfaction among some customers.
Response Time
Customers appreciated the quick response times for service requests and installations, especially in urgent situations.
Pricing Concerns
Some customers expressed concerns about pricing, mentioning high installation charges and inflated product prices.
- CLCraig lafler1 day ago1.0ordered a hospital bed for my 87 yr old mother with a bone disease. took over 6 months to get, it arrived and instantly i could tell it was very cheaply made. side rails wouldnt stay up and the mattress was made of cement. my mother could not get through one full night of sleep on it because she was so uncomfortable. they said they were going to call me and refund my money and never did! 1 star is too much for this company! disgraceful!
- DHDan Hudson1 day ago5.0Great attention to detail and parts i ordered shipped out to me very quickly.
- SRSusan Reed2 days ago5.0Just had 2 stairlifts installed. Looking forward to full access throughout the house. Eric & Christen were excellent installers. They were courteous and very efficient. The entire process took less than 3 hours.
- KOkathleen olsonFeb 5, 20265.0Eric was great, he definitely knew what he was doing , probably about the time he should have gone home he ran back to the shop to get batteries. The batteries helped but something else was up and he figured it out! He’s a great guy and so so was everyone else I dealt with, what a great team !!!
- MCMarcy CraneJan 20, 20265.0The folks at Westside Medical truly are a blessing from the Lord! Micah and his team were fabulous from start to finish. They were able to accomplish in three weeks what three other companies couldn't in three months! Our Dad, a 94 year old Korean War Vet, loves his new stair lift and the freedom and mobility it gives him. Micah was so kind and attentive to Dad during our meeting. He made Dad feel at ease, respected, and heard. I can't say the same for the other companies we had to look at. Micah explained everything to Dad in great detail and helped him get used to this big change; he saw Dad as a person to be cared for, not just a dollar sign. Micah and the team that came to install the chair went above and beyond with every detail. We would recommend them to anyone! Thank you, Westside Medical, and God bless!
Brand Certified Facts from Westside Medical Supply
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Certified February 22, 2026Yext Knowledge Graph
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