Business Details
About
Fitness CenterStretchLab
StretchLab was created to help increase flexibility, range of motion and energy in people no matter what their age, body type or fitness level! StretchLab Pittsford offers one on one assisted stretching and group stretch classes in a fun, open and communal environment. Our one on one stretches can be 25 or 50 minutes long and we offer drop-in or monthly memberships. All of our Flexologists are highly trained and create a custom stretch routine for each member. Our innovative group stretches offer a unique way for members to reach their flexibility goals. Group stretches can be purchased individually or as a monthly membership.
Location
Hours
Reviews
4.3
32 reviews
5 stars
24
4 stars
2
3 stars
1
2 stars0
1 star
5
- PMPatrick OHara, EA MSTNov 1, 20255.0There are no Strecthlabs where I live in Poughkeepsie, so I was very happy to make an appointment for a 50 minute session while visiting Rochester on business. I’ve done some stretching in physical therapy and fitness training, but nothing compared to the stretching and personal attention I received from Jenelle at Strechlabd. Not only did she help me get great stretches, but she explained the methodology and physiology of each stretch and her experience and precision allowed her to adapt her technique to the way my body responded. I was very impressed with everyone I met at Stretchlab, and hope one comes to my area soon, because I would surely make time to go each week.
- LDLiz DarrowSep 10, 20251.0I have been a member getting 50 minute stretches weekly for over a year. The stretches are amazing--provided you get someone invested in the experience rather than someone with a time clock mentality. The stretch policies are ridiculous. Have had issues with rescheduling a stretch within 12 hours despite just testing positive for COVID or having a fever/vomiting overnight. They said I would lose the credit so the options were to forfeit the credit or show up contagious--neither of which are ideal. Also, all the credits expire after exactly one month which doesn't sound awful but ends up being pretty tedious. I have also had issues with booking stretches when they say they will--though they rectified this when brought to their attention. Just a VERY disorganized and not well-though out business approach. I want to leave a five star rating but the minutiae makes it unethical not to give people a heads up.
- AOAndrew OwensAug 22, 20255.0Always a great experience
- AGankit gargAug 1, 20241.0Customer service is very poor. I am a member and get 4 class credits a month. One of their reflexologist called in sick on the morning of my scheduled appointment on June 29th. I got a message that I will get 30 additional days to reschedule. Still awaiting to be credited back the cancelled class after a month. Each credit costs me about $ out of my own pocket and can’t believe that I am not getting the credit back despite no fault of mine and one of their employees calling in sick. I will be cancelling my membership as this whole situation was handled very poorly.
- SBShaqueda BembryOct 10, 20235.0It was great, I can’t wait to go back!
Frequently Asked Questions About StretchLab
What types of stretching services does StretchLab offer?
StretchLab offers one-on-one assisted stretching sessions and group stretch classes designed to improve flexibility, range of motion, and energy.
How long are the one-on-one stretching sessions at StretchLab?
One-on-one stretching sessions at StretchLab can be either 25 or 50 minutes long.
Does StretchLab offer memberships or just drop-in classes?
StretchLab provides both drop-in options and monthly memberships for their one-on-one stretching sessions and group stretch classes.
What are StretchLab Pittsford's hours of operation?
StretchLab is open Tuesday and Thursday from 8:00 AM to 8:00 PM, Friday from 8:00 AM to 5:00 PM, and closed on Monday, Wednesday, Saturday, and Sunday.
Where is StretchLab Pittsford located?
StretchLab Pittsford is located at 3349 Monroe Ave, #27C, Rochester, NY 14618, USA.
What payment methods are accepted at StretchLab?
StretchLab accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact StretchLab Pittsford?
You can contact StretchLab Pittsford by phone at +1 585-512-8100 or email at pittsford@stretchlab.com.
Are there any restaurants near StretchLab where I can grab a meal before or after my session?
Yes, near StretchLab you can visit The Pizza Stop Pittsford for pizza, Chipotle Mexican Grill for Mexican fast food, or Body Fuel for smoothies and vegetarian options.
What nearby stores can I visit for fitness or wellness-related products?
Nearby, you can find GNC for vitamins and supplements, DICK'S Sporting Goods for sporting equipment, and Ulta Beauty for cosmetics and salon services.
Are there any convenient nearby places to handle errands like shipping or shopping around StretchLab?
Yes, customers can access the UPS Access Point for shipping needs, and visit The Paper Store or Five Below for gift cards, stationery, and affordable items.