LensCrafters

4.8
670 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
154 Greece Ridge Center Dr, Rochester, NY
14626-2815, United States

Hours

Reviews

4.8
670 reviews
5 stars
617
4 stars
18
3 stars
3
2 stars
3
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees like Dan, Stephanie, and Martha.

Expertise

The staff demonstrated strong knowledge about products and services, providing detailed explanations and personalized recommendations to customers.

Efficiency

Many reviews highlighted the quick and efficient service, from eye exams to selecting and fitting glasses, often noting the speed of service.

Positive Atmosphere

The store was described as welcoming and pleasant, creating a comfortable environment for customers during their visits.

Product Selection

Customers appreciated the wide variety of frames and lenses available, often finding exactly what they were looking for.
  • VA
    Vincent Alonci
    2 days ago
    5.0
    From Dr Grabby to all the opticians at Lens crafters, outstanding service and sincere caring for my needs. I highly recommend them!
  • CO
    Chris Overacker
    Dec 31, 2025
    5.0
    Great Team at Greece Ridge Mall Rochester, NY I recommend them 100% while you are there see Stephanie she is awesome 😉
  • RC
    Roxanne Curtis
    Dec 30, 2025
    5.0
    Sean was so patient and helpful! It took several tries to find the frame that we both agreed on. He went beyond in checking every option. I really appreciated his opinion on what looked best. I'm looking forward to picking them up when they are ready!
  • MM
    Mohamed Mansour
    Dec 28, 2025
    5.0
    Everyone was very helpful and extremely professional. I would like to extent my thanks and gratitude to Martha, Ian, Kim, Steph and Dr Ferrands.
  • EL
    Erika Lofton
    Dec 13, 2025
    5.0
    LensCrafters was the best choice. My appointment was fast and efficient, the staff was very professional, and the prices were reasonable.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.