LensCrafters

4.8
664 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
154 Greece Ridge Center Dr, Rochester, NY
14626-2815, United States

Hours

Reviews

4.8
664 reviews
5 stars
611
4 stars
18
3 stars
3
2 stars
3
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendliness, helpfulness, and professionalism, with many specific mentions of individual employees like Dan and Stephanie.

Expertise

The staff demonstrated strong knowledge about products and insurance options, providing detailed explanations and personalized recommendations.

Overall Experience

Many reviews highlighted a pleasant and efficient experience, with customers expressing satisfaction with the service and the quality of care received.

Product Selection

Customers appreciated the wide variety of frames and lenses available, often noting the ease of finding suitable options.

Efficiency

The process of eye exams and purchasing glasses was frequently described as seamless and quick, with many customers receiving their glasses in a timely manner.
  • GW
    Goddess Adana Wine
    Nov 9, 2025
    5.0
    Miss Kim and her staff were AMAZING!!! From start to FINISH! The Dr. I had who works part-time was great and sweet. I really appreciate Miss. Kim for the discount, it was very much needed! I got the cutest pair of Gucci glasses that were originally almost 700 bucks and they went down to Four hundred and some change. I can’t wait to pick them up next week! Thank you to Miss Kim and her staff, I appreciate it from the heart and I will be back for more frames and will recommend.
  • DS
    Debbie Simm
    Oct 20, 2025
    5.0
    Today I received excellent care from Jon, who shared all my options with me and assisted in selecting the right glasses for me at the Greece Ridge location. I am impressed with his expertise, customer care and efficiency. He made everything a pleasant experience for me. Thank you
  • JP
    Jhanai Proctor
    Oct 2, 2025
    5.0
    Everyone at this location was so friendly and helpful. From scheduling to helping find my insurance coverages to the actual exam with the doctor. I’ve never experienced such exceptional customer service until today. Thank you for making the switch from glasses to contacts so smoothly!
  • RO
    Reliv Opportunity
    Sep 8, 2025
    5.0
    I have shopped everywhere around town. Lens Crafters by far has exceeded all expectations. On top of that the pricing was the best and they strive to make sure you are 100% satisfied before walking out the door. Dan and Stephanie thank you so very much!🙌😉
  • JR
    jacqueline rhoads
    Aug 25, 2025
    5.0
    Absolutely outstanding care from optometrist and optical Technician.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.