Certified by Good Feet Store Rochester • Mar 15, 2026
Medical Supply Store
Rochester Foot Pain Heel Pain Plantar Fasciitis Arch Pain Feet Hurt ? What about your knees, hips, and back? Before taking another step, treat yourself to the best arch supports, foot orthotics, and shoe inserts insoles you can buy. Call Rochester Good Feet for foot pain today. Buy the best arch supports and foot orthotics (shoe inserts/insoles) from Good Feet Rochester Everyone needs custom orthotics or arch supports! Why? Doctors and researchers agree that people can experience discomfort in their feet, legs, hips and back due to foot problems. If your feet are not properly balancing your body weight, the rest of your skeletal structure can become misaligned.
Details
Requires appointmentNot available
Onsite servicesAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable
Location
Certified by Good Feet Store Rochester • Mar 15, 2026
Certified by Good Feet Store Rochester • Mar 15, 2026
Reviews
4.8
138 reviews
5 stars
129
4 stars2
3 stars1
2 stars1
1 star
5
GR
Gabrielle Robinson
4 days ago
5.0
Johanna was very kind and talked me through everything I needed to know. I had a few questions and she was very knowledgeable and patient. Thank you for everything! Highly recommend her and this store!!
PW
Pam Wallum
Mar 4, 2026
5.0
I worked with Darlene yesterday. Today is Day 1 for me. I have completed steps 1 and 2 and am now enjoying the relaxer in my shoes. Darlene was very knowledgeable, friendly and used her talents to help me. I highly recommend this store and Darlene.
MC
Maureen A Corey
Mar 3, 2026
5.0
Darlene was extremely helpful in fitting me with the proper orthotics. I've been dealing with a broken foot & it wasn't healing quickly. I still had pain. After a week & 1/2 with my new orthotics over my carbon footprint plates the pain has decreased & I'm walking better. Thank you so very much.
JT
Jim Tappon
Mar 2, 2026
5.0
I have been wearing the arch supports for over 4 years and love them. I needed new shoes and a checkup on the arches and found that 1 set of arches had fallen. Darlene was very helpful in getting new shoes (2 pair) and 2 pair of arches as well as replacement cushions. Very easy and very efficient!
MB
Mary Buell
Feb 18, 2026
5.0
My purchase was Feb 17, 2026, at the Rochester NY store. Darlene was my GF person. Was I overwhelmed at the presentation? Yes, but it was good, covering a whole lot more stuff about feet than my mind could absorb in the timeframe. Regardless, I made the expensive purchase. The “overwhelm of information” robbed me of some sleep that night, so I went back the next day. Darlene listened to me patiently. She addressed my concerns, helped me with some new purchases with my store credit, and we had a few laughs. I do look forward to coming back in the future and will most certainly ask for Darlene. Methinx that some, if not a lot, of the bad reviews out there are based in customers not really absorbing all the info presented upfront … and perhaps coupled with communication skills that interfere with good resolutions. I am satisfied and glad it was Darlene that I was fortunate to work with.
Frequently Asked Questions About Good Feet Store Rochester
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce discomfort. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How do Good Feet arch supports differ from regular inserts or insoles available online or in drug stores?
Good Feet Arch Supports are designed to provide firm yet flexible function necessary to correct poor foot biomechanics, offering long-term pain relief solutions.
Can arch supports help if my feet hurt despite wearing good shoes?
Yes. Foot pain often stems from how your foot fits into the shoe rather than the shoe itself. Proper arch supports stabilize your feet, minimizing or alleviating pain caused by foot problems.
Will I be able to take my arch supports home the same day I purchase them at Good Feet Store Rochester?
Yes, for customers aged 6 and older, the store stocks a full inventory and you can take your custom-fitted arch supports home the same day.
How can I get a free fitting for arch supports at Good Feet Store Rochester?
Simply visit the store at 2780 Monroe Avenue Suite 211 during business hours. No appointment is necessary, but you can schedule one if preferred via their website.
Can I use my Health Savings Account (HSA) or Flexible Spending Account (FSA) to purchase arch supports?
Yes, arch supports are eligible for reimbursement through HSAs and FSAs, but not through limited-purpose or dependent care FSAs. Check with your account administrator before purchase.
What are the business hours of Good Feet Store Rochester?
The store is open Monday to Saturday from 9:00 AM to 7:00 PM and closed on Sundays. Holiday hours vary and should be confirmed in advance.
Is Good Feet Store Rochester wheelchair accessible?
Yes, the store has wheelchair accessible seating and restrooms, ensuring accessibility for all customers.
What nearby public places can I visit before or after my appointment at Good Feet Store Rochester?
You might enjoy nearby places like Starbucks for coffee, Jersey Mike's Subs for a quick meal, or Whole Foods Market for groceries, all within easy reach of the store.
Are there any health-related services near Good Feet Store Rochester?
Yes, nearby you can find WellNow Urgent Care for urgent medical needs and Chapter Aesthetic Studio for medical spa services, providing convenient health options around your visit.
How can nearby businesses like Fidelity Investments or Zoom Tan enhance my visit to Good Feet Store Rochester?
You can combine your visit with stops at Fidelity Investments for financial services or Zoom Tan for skin care and tanning services, making efficient use of your outing to Monroe Avenue.
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