Good Feet Store Rochester

4.8
103 reviews

About

Medical Supply Store
Rochester Foot Pain Heel Pain Plantar Fasciitis Arch Pain Feet Hurt ? What about your knees, hips, and back? Before taking another step, treat yourself to the best arch supports, foot orthotics, and shoe inserts insoles you can buy. Call Rochester Good Feet for foot pain today. Buy the best arch supports and foot orthotics (shoe inserts/insoles) from Good Feet Rochester Everyone needs custom orthotics or arch supports! Why? Doctors and researchers agree that people can experience discomfort in their feet, legs, hips and back due to foot problems. If your feet are not properly balancing your body weight, the rest of your skeletal structure can become misaligned.

Details

  • Requires appointmentNot available
  • RestroomAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible restroomAvailable

Location

Good Feet Store Rochester
2780 Monroe Avenue Suite 211, Rochester, NY
14618, United States

Hours

Reviews

4.8
103 reviews
5 stars
96
4 stars
1
3 stars
1
2 stars
0
1 star
5
  • CH
    Carlee Hulsizer
    Nov 7, 2025
    5.0
    Darlene was very helpful and knowledgeable. I’m am more than satisfied with my experience and I’m looking forward to life without foot pain.
  • AH
    Anthony Harlow
    Oct 26, 2025
    1.0
    ***To reply to the good feet stores comment I would like to add that no, you did not mention anything about checking to see if the purchase was eligible. That actually would have made me look into it further as I was nervous making a purchase like that. When asked about the use of HSA for payment the response was simply yes, we accept it. Hence why I'm saying it feels predatory to me. A lot of the response you made to my review seems defensive instead of helpful. I already stated why it was declined and no information you can provide me will help my situation. Thanks for informing me there is no returns also, I already mentioned that you were very clear on your return policy and I know that you won't help me with a return.*** The service and experience was okay. I feel like the insoles work okay. Where my problem lies is in the advertisement of accepting FSA and HSA and their return policy. They make it very clear there are no returns, you sign an extra page just for the no returns policy. The other thing is, if you're not well educated on your FSA or HSA through work (I don't think most people are) this could bite you in the butt. I had a lot of money in mine that I never use and these insoles are not cheap so I thought, I could use this money to buy a set otherwise, if it was out of pocket, I wouldn't ordinarily buy something like this. Through my work, I did not know that they could turn this payment down months later. I'm not sure if all HSA's through work operate the same way but I guess mine only works for things doctors give you a prescription for AND it has to also be something covered by my insurance excellus BCBS. if it doesn't fall under both of those categories, the payment gets declined. So 6 months later after I used my HSA card to make the payment at the store with no issues, I get a letter saying that payment was declined and I learned the reasons why. Since I always have so much money in my account and they advertise that that accept HSA and FSA I thought I would have no issues with the payment so I actually went all out and bought a lot. I got 4 insoles total, a couple pairs of shoes, extra insole covers and socks. The total came out to over $2,300 I feel it's predatory to have the strict return policy and advertise they accept the FSA and HSA without warning people to look into their policy very closely. Especially because ny the time your policy let's you know it's declined it's months later and there's definitely nothing you could do about returns or working with the company with unused products. Everything i had was clearly used by that time. Now I owe over $2,300 to my insurance basically and can't really afford it.
  • RK
    Ryan Kulcavage
    Oct 25, 2025
    5.0
    Go see Amber! She is great and very knowledgeable, she took the time to understand me and my needs! I left feeling great! Thanks Amber!
  • SS
    Skull
    Oct 6, 2025
    5.0
    The help I received was outstanding. Very informative. I am feeling the results already.
  • CE
    Catherine Eckert
    Sep 26, 2025
    5.0
    Excellent to work with explain ed things thourly. Very accomodating

Frequently Asked Questions About Good Feet Store Rochester

How are our arch supports different from inserts and insoles I can buy online or in drug stores?

Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.

I buy good shoes, but my feet still hurt. Can arch supports help me?

Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.