Allens Creek Family Optometry

4.9
300 reviews

About

Optometry
Quality Eye Care and Vision Therapy

Location

Allens Creek Family Optometry
20 Allens Creek Road, Rochester, NY
14618, United States

Hours

Reviews

4.9
300 reviews
5 stars
279
4 stars
10
3 stars
4
2 stars
2
1 star
5

What are people saying?

AI-generated from recent customer reviews

Care Quality

Customers consistently praised the thoroughness and professionalism of the doctors, highlighting their ability to diagnose and explain conditions clearly.

Staff Friendliness

The staff received numerous compliments for being friendly, welcoming, and attentive, creating a positive environment for patients.

Child-Friendly Services

While many reviews noted excellent care for children, some feedback indicated that the practice may not be fully accommodating for neurodivergent children.

Optical Selection

Several customers expressed a desire for a wider selection of glasses, suggesting that the current offerings could be improved.

Customer Service

Overall, customers reported high satisfaction with the customer service, including scheduling and billing explanations.
  • AR
    Alice Rose
    4 days ago
    5.0
    Dr. Chute was an excellent provider. After having a poor experience elsewhere, I was floored by her kindness and professionalism. I felt cared for, and that she was truly listening to my concerns. I highly recommend her, especially to anyone who hasn't felt listened to elsewhere.
  • GR
    Gayle Rachford
    Dec 11, 2025
    5.0
    Experienced excellent care and assistance during my appointment. Dr. Chute was able to diagnose a problem I was having and advise me on steps to take that she expects will lead to a full recovery. If you are experiencing eye problems, especially if you expect that symptoms are related to screen time or age, come to this practice. They will help you!
  • KF
    Kathy Finnegan
    Dec 11, 2025
    5.0
    I was very impressed with Allen's Creek Family Optometry and appreciated how much time Dr. Kuplow took to analyze and diagnose my eye issues. I am very hopeful that my Strabismus will improve or possibly be corrected over time with special eye exercises.
  • TB
    Trevor Burrall
    Dec 3, 2025
    5.0
    I had an amazing visit! And so much good help and advice in the glasses center! Thanks!
  • PF
    Paula Frank
    Nov 25, 2025
    3.0
    The front office staff does a great job scheduling and explaining billing. Dr. Kaplow’s support and efforts are greatly appreciated. The occupational therapists need coaching and how to present themselves with Confidence.

Frequently Asked Questions About Allens Creek Family Optometry

What services does Allens Creek Family Optometry offer?

Allens Creek Family Optometry provides quality eye care and vision therapy services.

Where is Allens Creek Family Optometry located?

It is located at 20 Allens Creek Road, Rochester, NY 14618, USA.