Customers consistently praised the thoroughness and professionalism of the doctors, highlighting their ability to diagnose and explain conditions clearly.
Staff Friendliness
The staff received numerous compliments for being friendly, welcoming, and attentive, creating a positive environment for patients.
Child-Friendly Services
While many reviews noted excellent care for children, some feedback indicated that the practice may not be fully accommodating for neurodivergent children.
Optical Selection
Several customers expressed a desire for a wider selection of glasses, suggesting that the current offerings could be improved.
Customer Service
Overall, customers reported high satisfaction with the customer service, including scheduling and billing explanations.
AR
Alice Rose
4 days ago
5.0
Dr. Chute was an excellent provider. After having a poor experience elsewhere, I was floored by her kindness and professionalism. I felt cared for, and that she was truly listening to my concerns. I highly recommend her, especially to anyone who hasn't felt listened to elsewhere.
GR
Gayle Rachford
Dec 11, 2025
5.0
Experienced excellent care and assistance during my appointment. Dr. Chute was able to diagnose a problem I was having and advise me on steps to take that she expects will lead to a full recovery. If you are experiencing eye problems, especially if you expect that symptoms are related to screen time or age, come to this practice. They will help you!
KF
Kathy Finnegan
Dec 11, 2025
5.0
I was very impressed with Allen's Creek Family Optometry and appreciated how much time Dr. Kuplow took to analyze and diagnose my eye issues.
I am very hopeful that my Strabismus will improve or possibly be corrected over time with special eye exercises.
TB
Trevor Burrall
Dec 3, 2025
5.0
I had an amazing visit! And so much good help and advice in the glasses center! Thanks!
PF
Paula Frank
Nov 25, 2025
3.0
The front office staff does a great job scheduling and explaining billing. Dr. Kaplow’s support and efforts are greatly appreciated. The occupational therapists need coaching and how to present themselves with Confidence.
Frequently Asked Questions About Allens Creek Family Optometry
What services does Allens Creek Family Optometry offer?
Allens Creek Family Optometry provides quality eye care and vision therapy services.
Where is Allens Creek Family Optometry located?
It is located at 20 Allens Creek Road, Rochester, NY 14618, USA.
What are the business hours for Allens Creek Family Optometry?
The clinic is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Allens Creek Family Optometry by phone or fax?
You can call or fax Allens Creek Family Optometry at +1 585-461-6225.
Where can I find more information or make an appointment online?
Visit their website at http://allenscreekoptometry.com/ for more information or to schedule an appointment.
Which neighborhood or city does Allens Creek Family Optometry serve?
They serve the Rochester, NY area.
Are there any fitness centers near Allens Creek Family Optometry?
Yes, Brighton Personal Training and Dynamic Functional Fitness gyms are nearby, ideal for visitors interested in fitness before or after their eye care appointment.
What nearby health and wellness services are available around Allens Creek Family Optometry?
Nearby options include Needle and Herb Acupuncture, East Avenue Chiropractic, Greater Rochester Chiropractic, and various counseling and mental health services.
Are there convenient dining options near Allens Creek Family Optometry?
Yes, Arby's fast food restaurants and Tom Wahl's burger restaurant are nearby for a quick meal before or after your visit.
Where can I find automotive services close to Allens Creek Family Optometry?
Bowen Sunoco gas station and Valvoline Instant Oil Change are nearby for convenient automotive and maintenance services.