Allens Creek Family Optometry

4.9
294 reviews

About

Optometry
Quality Eye Care and Vision Therapy

Location

Allens Creek Family Optometry
20 Allens Creek Road, Rochester, NY
14618, United States

Hours

Reviews

4.9
294 reviews
5 stars
274
4 stars
10
3 stars
3
2 stars
2
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and attentive, creating a welcoming environment for patients.

Thorough Examinations

Patients appreciate the thoroughness of the eye exams and the detailed explanations provided by the doctors.

Child-Friendly Care

While many reviews highlight the staff's kindness towards children, some feedback indicates that the practice may not be fully equipped for younger or neurodivergent children.

Vision Therapy

The practice is praised for its effective vision therapy services, with many patients reporting significant improvements in their conditions.

Selection of Glasses

While the selection of glasses is generally appreciated, some customers feel that it could be improved with more designer options.
  • GA
    Gary Aman
    5 days ago
    5.0
    The entire crew, from Doctor Ferrands to the optician, Sherry, to the office staff, was friendly, professional, and knowledgeable. This is why I have been coming here for several years.
  • CG
    Connie Gross
    6 days ago
    5.0
    We were greeted with a friendly receptionist. Our time was very short to see the doctor. My exam was very thorough.she was very professional and answered all my questions. I would recommend them to anyone.
  • LK
    Lori Kalinowski
    Nov 7, 2025
    5.0
    They were on time, very nice and accommodating. They answered all of my questions and were able to get me an appointment in a timely manner as well.
  • JH
    Judd Hallett
    Oct 8, 2025
    5.0
    The exam was thorough . Everything was explained and options presented. Rest of the staff was great . Very cool selection of glasses. Makes we want to go sailing like JFK .
  • SK
    Suzanne Klein
    Sep 30, 2025
    1.0
    I had a very negative experience with this practice and would advise anyone who has a child with developmental differences to choose a different practice. The practice is not set up for children with neurodivergent needs, or young children for that matter. I have been to many practices with my son, and this was by far my most negative experience.

Frequently Asked Questions About Allens Creek Family Optometry

What services does Allens Creek Family Optometry offer?

Allens Creek Family Optometry provides quality eye care and vision therapy services.

Where is Allens Creek Family Optometry located?

It is located at 20 Allens Creek Road, Rochester, NY 14618, USA.