Allens Creek Family Optometry

4.9
296 reviews

About

Optometry
Quality Eye Care and Vision Therapy

Location

Allens Creek Family Optometry
20 Allens Creek Road, Rochester, NY
14618, United States

Hours

Reviews

4.9
296 reviews
5 stars
275
4 stars
10
3 stars
4
2 stars
2
1 star
5

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their attentiveness and care during appointments.

Thorough Examinations

Many reviews noted the thoroughness of eye examinations, with doctors taking the time to explain procedures and address patient concerns.

Child-Friendly Services

While some feedback indicated challenges for children with developmental differences, many reviews appreciated the staff's patience and care in handling pediatric patients.

Customer Service

Overall, the business received high marks for excellent customer service, with many customers expressing gratitude for the support and assistance provided.

Optical Selection

Some customers mentioned a desire for a wider selection of glasses, indicating that while the service was excellent, the variety could be improved.
  • TB
    Trevor Burrall
    5 days ago
    5.0
    I had an amazing visit! And so much good help and advice in the glasses center! Thanks!
  • PF
    Paula Frank
    Nov 25, 2025
    3.0
    The front office staff does a great job scheduling and explaining billing. Dr. Kaplow’s support and efforts are greatly appreciated. The occupational therapists need coaching and how to present themselves with Confidence.
  • GA
    Gary Aman
    Nov 19, 2025
    5.0
    The entire crew, from Doctor Ferrands to the optician, Sherry, to the office staff, was friendly, professional, and knowledgeable. This is why I have been coming here for several years.
  • CG
    Connie Gross
    Nov 18, 2025
    5.0
    We were greeted with a friendly receptionist. Our time was very short to see the doctor. My exam was very thorough.she was very professional and answered all my questions. I would recommend them to anyone.
  • LK
    Lori Kalinowski
    Nov 7, 2025
    5.0
    They were on time, very nice and accommodating. They answered all of my questions and were able to get me an appointment in a timely manner as well.

Frequently Asked Questions About Allens Creek Family Optometry

What services does Allens Creek Family Optometry offer?

Allens Creek Family Optometry provides quality eye care and vision therapy services.

Where is Allens Creek Family Optometry located?

It is located at 20 Allens Creek Road, Rochester, NY 14618, USA.