Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their attentiveness and care during appointments.
Thorough Examinations
Many reviews noted the thoroughness of eye examinations, with doctors taking the time to explain procedures and address patient concerns.
Child-Friendly Services
While some feedback indicated challenges for children with developmental differences, many reviews appreciated the staff's patience and care in handling pediatric patients.
Customer Service
Overall, the business received high marks for excellent customer service, with many customers expressing gratitude for the support and assistance provided.
Optical Selection
Some customers mentioned a desire for a wider selection of glasses, indicating that while the service was excellent, the variety could be improved.
TB
Trevor Burrall
5 days ago
5.0
I had an amazing visit! And so much good help and advice in the glasses center! Thanks!
PF
Paula Frank
Nov 25, 2025
3.0
The front office staff does a great job scheduling and explaining billing. Dr. Kaplow’s support and efforts are greatly appreciated. The occupational therapists need coaching and how to present themselves with Confidence.
GA
Gary Aman
Nov 19, 2025
5.0
The entire crew, from Doctor Ferrands to the optician, Sherry, to the office staff, was friendly, professional, and knowledgeable. This is why I have been coming here for several years.
CG
Connie Gross
Nov 18, 2025
5.0
We were greeted with a friendly receptionist. Our time was very short to see the doctor. My exam was very thorough.she was very professional and answered all my questions. I would recommend them to anyone.
LK
Lori Kalinowski
Nov 7, 2025
5.0
They were on time, very nice and accommodating. They answered all of my questions and were able to get me an appointment in a timely manner as well.
Frequently Asked Questions About Allens Creek Family Optometry
What services does Allens Creek Family Optometry offer?
Allens Creek Family Optometry provides quality eye care and vision therapy services.
Where is Allens Creek Family Optometry located?
It is located at 20 Allens Creek Road, Rochester, NY 14618, USA.
What are the business hours for Allens Creek Family Optometry?
The clinic is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Allens Creek Family Optometry by phone or fax?
You can call or fax Allens Creek Family Optometry at +1 585-461-6225.
Where can I find more information or make an appointment online?
Visit their website at http://allenscreekoptometry.com/ for more information or to schedule an appointment.
Which neighborhood or city does Allens Creek Family Optometry serve?
They serve the Rochester, NY area.
Are there any fitness centers near Allens Creek Family Optometry?
Yes, Brighton Personal Training and Dynamic Functional Fitness gyms are nearby, ideal for visitors interested in fitness before or after their eye care appointment.
What nearby health and wellness services are available around Allens Creek Family Optometry?
Nearby options include Needle and Herb Acupuncture, East Avenue Chiropractic, Greater Rochester Chiropractic, and various counseling and mental health services.
Are there convenient dining options near Allens Creek Family Optometry?
Yes, Arby's fast food restaurants and Tom Wahl's burger restaurant are nearby for a quick meal before or after your visit.
Where can I find automotive services close to Allens Creek Family Optometry?
Bowen Sunoco gas station and Valvoline Instant Oil Change are nearby for convenient automotive and maintenance services.