Northwell Health Eye Institute at Riverhead

Reviews

• SS

  Sarah Peren Saavedra

  Jan 12, 2026
  1.0
  If there’s patient coming with insurance problem; call patient before the appointment so patient doesn’t has to drive there then realize can’t be seen because insurance purposes. It took me 30-35 mins drive from job then to this appointment which i couldn’t be seen. Wasted my time instead driving home to cook for kids. Avoid this situation. I was referral by my job which is Northwell as well but couldn’t been seen. No good at all..
• MB

  Maryann B

  Feb 26, 2025
  5.0
  The doctors and nurses and everyone is great. And I had the same thing when I called ,no answer but after that I checked with the phone number online and they changed it just look online.
• TR

  Tuesday Riccardi

  Jun 30, 2023
  5.0
  We were in the area for the holiday week, my daughter’s eyes became red, photosensitive with a gray glare after prolonged contact lens use. Google to the rescue, after 3 closed offices and 1 booked up, the receptionist at Northwell stated they were booked but would check availability and call me back, 10 minutes later we had a 3pm appointment. The receptionist courteous and efficient. The medical assistant Beth was wonderful!! She put care before paperwork , numbed my baby’s eye, then proceeded to the review of systems. She used wit and humor to lighten the mood all while rapidly getting the formalities complete so we could see the doctor. The doctor was great as well, expressed concern, did a thorough examination and explained all treatment options. Not going to lie, I was a little concerned when I saw the 1 star review, but our back was against the wall and it couldn’t have worked out better. I would give this office a 10/10 if I could.
• SH

  Stanislav Humeník

  Jul 11, 2022
  1.0
  First time I called and asked question, she left me on hold for 5 minutes and then ended the call without a word. Second time didnt know answer to any of my questions.