Planet Fitness

3.8
998 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
329 Wyckoff Ave, Ridgewood, NY
11385, United States

Hours

Reviews

3.8
998 reviews
5 stars
478
4 stars
218
3 stars
100
2 stars
61
1 star
141

What are people saying?

AI-generated from recent customer reviews

Theft Concerns

Multiple customers reported incidents of theft from lockers, with some expressing frustration over the lack of security measures such as cameras.

Staff Performance

While some reviews praised the staff for their helpfulness and customer service, others highlighted instances of rudeness and unprofessional behavior.

Cleanliness Issues

Several customers noted that the gym's cleanliness, particularly in bathrooms and locker rooms, was lacking, with some describing it as dirty or unkempt.

Overcrowding

Many reviews mentioned the gym being overcrowded, especially during peak hours, leading to difficulties in accessing equipment.

Equipment Maintenance

Numerous complaints were made about broken or outdated equipment, with calls for better maintenance and updates.
  • AJ
    altima joy
    Dec 1, 2025
    3.0
    Great gym. Why do people continue to leave personal belongings in their locker then get suprised when its stolen!! Do NOT LEAVE ITEMS IN THEIR! I GO WITH HOLES IN MY COAT AND NOBODY STEALS IT. TAKE YOUR VALUABLES WITH YOU!! I Trust NOBODY!!!
  • MR
    Maria Ramos
    Nov 18, 2025
    1.0
    Muy mal este gym oy mismo me robaron mi dinero de verdad que mal que un lugar como este no tenga cámaras y fuy al resecciones y me dijeron que no pueden aser nada al respecto mi locker tenía candado y aún así lo abren tenga cuidado!!! Personas que van al gym es mejor no yevar nada de valor mucho menos efectivo ay ladrones en ese lugar y veo que no soy la única que a pasado ese mal momento..
  • DP
    Douglas Pinho
    Nov 7, 2025
    5.0
    I just want to share how impeccable the staff is at his location. I’ve been coming to this location for about a year now. I think it’s one of the best gyms in the Bushwick area for PF members. Yesterday. I unfortunately got my belongings stolen. I was upset about it because I know there are signs already stating planet fitness is not responsible for stolen items. However I got my hoody, fleece, sweatpants and keys stolen. I was stuck at the gym because I had nothing warm to wear. Also locked out of my home. I felt stuck. Jesus the GM of that location assisted on helping me anyway. One of his coworkers I’m so sorry I forgot her name but I believe it did begin with an N was so kind she went out of her way to buy me a hoody and sweatpants so I can atleast walk home in the cold. Even though I did get my belongings stolen. The amount of support they provided to help me resolve this made me happy enough to still continue to come here. However I know it’s silly of me not to do it in the beginning. But definitely bring a lock if you plan to leave anything in the locker rooms. I got too comfortable even though I was able to not feel worried for a year. It still Ended up happening. Great Service by the staff though very grateful. Thank you
  • JH
    Jacek hendriksen
    Nov 5, 2025
    5.0
    A nice Gym. Often visiting this place. Regarding Parking drive up to the Food Bazaar close to this branch. It is a 3 minute walk and afterwards you can do your groceries. I see people often cleaning the machines after use. The atmosphere is okay. 1 small minus, please fix the foot pedal on the rowing machine. Staff is polite. Helpful. I once left my phone in the changing room and still could have get it back without nobody stealing or taking it...kudos
  • DD
    Dewuan Dias
    Nov 4, 2025
    5.0
    The employee name Frankie gave me an excellent tour and answered all my question I had during my time here. They have all good amenities like new massage chairs and beds no more coins. The general manager also gave me excellent costumer service

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Queens (Wyckoff), NY?

Planet Fitness Queens (Wyckoff) is open Monday through Thursday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to 10:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.

Where is Planet Fitness Queens (Wyckoff) located?

It is located at 329 Wyckoff Ave, Ridgewood, NY 11385, USA.