Rehabilitation CenterNursing HomeSenior Citizen Center
On the western edge of historic Rhinebeck, New York, Ferncliff is tucked away on 36 picturesque acres of the former Astor family estate. This charming, park-like setting makes a lovely home for our residents from across the Hudson Valley. As idyllic as our surroundings are, what truly sets us apart is our energetic and caring staff.
Location
ArchCare at Ferncliff Nursing Home and Rehabilitation Center
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.