FC
Fiona Coen-Tunca
May 2, 2024
SKIP THIS PRACTICE. Does not care about his patients and is super disorganized.
I saw Dr. Michael Gregory Daubs for my broken wrist (on my dominant hand, and 8 weeks later I am still in excruciating pain). He gave me a new cast (since I saw a doctor in Greatneck which was too far for me since I do not own a car and live in Forest hills) then I came to see him on 4/24/24. He said he was going to order a cat scan and I would have to see a hand surgeon since I possibly had a Scaphoid fracture that either happened since or went undetected.
By Monday, April 29 I still have not heard from his office. So I call, and the secretary told me there was no CT scan order. Previously Dr. Daubs ignored my request for pain medication, so at this point it was clear he was disorganized and I told her I would have to go back to Great Neck. She called me 10 minutes later, stated that he did actually order the CT scan and emailed me the script and told me she would fax it to imaging. I made an appointment for Friday May 3, a full week and two days after the day he should have ordered it.
Today, Thursday May 2 comes and his secretary tells me they will end up cancelling my CT scan because we still dont have authorization. I call my insurance and talk with a supervisor who tells me nothing has been ordered yet- over a week after I saw the doctor.
I get a call from the imaging, and they confirm that nothing has been ordered. His secretary tells me that they wouldn't know unless it's been approved. So is everyone lying to me? or the doctor who ignored my requests to relieve my pain? I have had multiple MRIs and CT scans with this insurance as I have had this insurance for 15 years.
The order that "proves" he signed and ordered the CT scan was "signed" at 8:21 AM, My appointment was at 9, he didn't even see the Xray until after 9 am, so how could he have signed it at 8:21? It's so disingenuous, I have been lied to by so many people from this practice at this point, I would not send my enemy here.
This doctor is disorganized. He either 1. Does not take the pain of women seriously. Or 2. Is so aloof that he doesn't take his patients seriously at all.
IF the CT scan was requested, it would not take a week and a half to go through. SKIP THIS PRACTICE.