Planet Fitness

4.4
384 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1621 Penfield Rd, Penfield, NY
14625, United States

Hours

Reviews

4.4
384 reviews
5 stars
267
4 stars
53
3 stars
24
2 stars
12
1 star
28

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is consistently reported as clean, with many customers appreciating the efforts of the staff to maintain hygiene.

Staff Friendliness

Customers frequently mention the friendly and helpful nature of the staff, particularly highlighting individuals like Mike.

Equipment Quality

Most reviews indicate that the gym's equipment is in good condition, although some customers suggest the need for newer machines.

Atmosphere

The gym is described as having a welcoming and non-judgmental atmosphere, making it comfortable for all fitness levels.

Location and Accessibility

The gym's location is praised for being convenient, with ample parking and easy access.
  • TW
    Thomas Walsh
    Nov 4, 2025
    3.0
    As someone who's work week is evenings and thursday-sunday it would be nice if Friday was past 9 and Saturday/Sunday was open past 7. Especially being right around the corner from this one. Other than the business hours everything here is great. Always a friendly greeting, the hydrobed is definitely a game changer AND the tanning beds are great here, have had no issues so far!
  • NG
    Nancy Gordon
    Oct 7, 2025
    5.0
    My go to gym
  • JJ
    Joey
    Oct 2, 2025
    1.0
    Pretty scummy to drag your feet fixing the water fountain and profit from it. This crap breaks every other week.
  • GB
    Gary Brockler
    Sep 30, 2025
    1.0
    Use to love this gym..been coming since it opened but now it’s letting members make awful noises and not doing anything about it.. older gentleman in morning runs of treadmill and drags his feet for 30 mins straight making the loudest noise piercing noise and the front desk guy won’t do his job and talk to him about trying a diff machine been going on for 4 weeks and no solution after multiple attempts so 5 of us are leaving this gym and going to Webster
  • KK
    Kelly
    Sep 16, 2025
    5.0
    mike was amazing at helping me with my membership great attitude!

Frequently Asked Questions About Planet Fitness

What are the operating hours for Planet Fitness Penfield, NY?

Planet Fitness Penfield is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to 9:00 PM on Friday, and 7:00 AM to 7:00 PM on weekends.

Where is Planet Fitness located in Penfield, NY?

Planet Fitness is located at 1621 Penfield Rd, Penfield, NY 14625, USA.