Albany Med EmUrgentCare

Reviews

• EW

  E Wat

  5 days ago
  1.0
  I had an appt at a different doctors office but was referred here instead to avoid double co-pays because I had other symptoms that couldnt be addressed at the other office and was told this location had the equipment. I had to greet the staff before they greeted me after walking in because their heads were down. I filled out the forms and put down the reasons for why I was there. They charged me 100 copay for the nurse? to talk to me in a degrading way and ask me why I came here because the test they would give me is the same kind I already took at home. Then I was seen by another practitioner just for him to tell me I had to go to the ER because they dont do what I needed done there and he didnt feel comfortable. Extremely frustrated they didnt just refer me to the ER before taking my copay. Paid 100 dollars for a peice of paper that says to go to the ER. They simply could of told me that at check in.
• PP

  Princess

  Apr 3, 2026
  5.0
  I recently visited Albany Med EmUrgentCare after trying to get an appointment with my primary care provider and being told the next available opening was six months out. When you’re not feeling well, that kind of wait just isn’t realistic—you need care now, not months later. So I decided to call this urgent care, and I’m really glad I did. The representative I spoke with on the phone was extremely kind and helpful. She told me to come in right away, which immediately made the situation feel less stressful. Once I arrived, everything moved smoothly. I filled out my paperwork, was seen in a timely manner, and the entire process felt simple and efficient. There was no confusion, no long delays, and no added stress—just straightforward care. I was able to see the doctor, get clear answers about what was going on, and left with the prescriptions I needed to start feeling better. That’s exactly what you hope for when you walk into an urgent care. Overall, this was a very positive experience. The staff was friendly, the process was easy, and I walked out feeling taken care of. When you can’t rely on getting a timely appointment elsewhere, it’s reassuring to know places like this are available.
• DC

  Diane Chin

  Mar 18, 2026
  5.0
  We've been here several times, and the front desk staff and providers have always been polite, helpful, thoughtful and thorough. We have felt seen and listened to, and we have received good advice and appropriate treatment. If we have any choice, this is always the urgent care we choose.
• JM

  jonathan murray

  Mar 12, 2026
  1.0
  Lady on the phone was very rude and rushed me off. I’d like to be treated as a human being and not a nuisance. This call happened just now for time stamp.
• MA

  Mariana Torres Arroyo

  Feb 19, 2026
  5.0
  Exceptional care at the front desk and from the nurse. Thank you so much for being kind, sensitive and professional.

Frequently Asked Questions About Albany Med EmUrgentCare